| Resume alert | Resumes 71 - 80 of 119 |
Engineer Active Directory
Gaithersburg, MD
... Utilized Live Chat environment. 3/2014-6/2014 Artelye Marble & Granite Beltsville MD IT Help Desk Consultant Troubleshot, repaired, maintained, and performed testing on various types of computer equipment, peripherals, data communication, and ... - 2018 Feb 28
... Utilized Live Chat environment. 3/2014-6/2014 Artelye Marble & Granite Beltsville MD IT Help Desk Consultant Troubleshot, repaired, maintained, and performed testing on various types of computer equipment, peripherals, data communication, and ... - 2018 Feb 28
Service Management
Sterling, VA, 20165
... Configured chat functionality for Service Desk ticketing queue. Created transform maps for importing CMDB data. Written script includes and invoked them in business rules and client scripts. Imported Active Directory to Service now using data ... - 2018 Feb 26
... Configured chat functionality for Service Desk ticketing queue. Created transform maps for importing CMDB data. Written script includes and invoked them in business rules and client scripts. Imported Active Directory to Service now using data ... - 2018 Feb 26
Customer Service Network
Ashburn, VA
... for information and/or training in the utilization of the various applications Utilize the Knowledge Base to research, analyze, and resolve basic software, network, and hardware problems received by phone, email, chat, or Remedy ticketing system. ... - 2018 Jan 25
... for information and/or training in the utilization of the various applications Utilize the Knowledge Base to research, analyze, and resolve basic software, network, and hardware problems received by phone, email, chat, or Remedy ticketing system. ... - 2018 Jan 25
Microsoft Office Information
Reston, VA
... CHAT REPRESENTATIVE EZDOCTOR.COM 10/2015-12/2015 Gathered and verified all required customer information for virtual visits purposes Maintained a clean reception area, including lounge and associated areas. Addressed and resolved customer complaints ... - 2017 Oct 30
... CHAT REPRESENTATIVE EZDOCTOR.COM 10/2015-12/2015 Gathered and verified all required customer information for virtual visits purposes Maintained a clean reception area, including lounge and associated areas. Addressed and resolved customer complaints ... - 2017 Oct 30
Desktop Support Microsoft Office
Fairfax, VA
... 22, 6.21, 6.0, Microsoft Office 2010, 2013, Internet Explorer 9-11, OS X 10.8, 10.9 & 10.10, iOS 8-10, Maximo, Remedy & iSupport Ticketing Systems, BOMGAR Chat/Remote Support & NetSupport, Active Directory, Citrix Web VPN, Quest ActiveRoles Server. - 2017 Sep 16
... 22, 6.21, 6.0, Microsoft Office 2010, 2013, Internet Explorer 9-11, OS X 10.8, 10.9 & 10.10, iOS 8-10, Maximo, Remedy & iSupport Ticketing Systems, BOMGAR Chat/Remote Support & NetSupport, Active Directory, Citrix Web VPN, Quest ActiveRoles Server. - 2017 Sep 16
Customer Service Representative
Ashburn, VA
... Used virtual chat to help customers fix ordering issues and account problems and give advice on customized services. Analyzed our data to improve the department’s sales record. WILLIAM AND MARY BADMINTON CLUB President May 2015 – May 2016 Executed ... - 2017 Aug 10
... Used virtual chat to help customers fix ordering issues and account problems and give advice on customized services. Analyzed our data to improve the department’s sales record. WILLIAM AND MARY BADMINTON CLUB President May 2015 – May 2016 Executed ... - 2017 Aug 10
Help Desk Analyst, IT Support Specialist, Help Desk Support,Technical
Clarksburg, MD
... Senior Help Desk Technician – Level 1 •Intercept and manage customer IT service requests via telephone, chat, e-mail, or walk-in, Troubleshoot and triage service requests face to face and/or via remote access through System Center Configuration ... - 2017 Aug 06
... Senior Help Desk Technician – Level 1 •Intercept and manage customer IT service requests via telephone, chat, e-mail, or walk-in, Troubleshoot and triage service requests face to face and/or via remote access through System Center Configuration ... - 2017 Aug 06
Project Sales
Ashburn, VA
... Software Used: Android Studio, Adobe Photoshop, Git Accendo Technologies, India May 2015 – Aug 2015 Project: Accendo Chat Application Developer/ Intern Description: Accendo Chat is an Android messaging application for company employees. ... - 2017 Aug 06
... Software Used: Android Studio, Adobe Photoshop, Git Accendo Technologies, India May 2015 – Aug 2015 Project: Accendo Chat Application Developer/ Intern Description: Accendo Chat is an Android messaging application for company employees. ... - 2017 Aug 06
Test Cases Testing
Gainesville, VA
... ClearCase for Revision Control of the application • Executed batch jobs in UNIX environment Extensively tested Online Chat • Developed test completion reports after each phase of testing • Attended weekly meetings with fellow QA, Development, ... - 2017 Aug 04
... ClearCase for Revision Control of the application • Executed batch jobs in UNIX environment Extensively tested Online Chat • Developed test completion reports after each phase of testing • Attended weekly meetings with fellow QA, Development, ... - 2017 Aug 04
ISTQB certified tester
Chantilly, VA
... The project is integrated with slack to provide instant switch from text to voice chat. Responsibilities: Worked in Agile environment, participated and led the daily touch point meetings and managed daily testing status. Actively involved in QA ... - 2017 Jun 22
... The project is integrated with slack to provide instant switch from text to voice chat. Responsibilities: Worked in Agile environment, participated and led the daily touch point meetings and managed daily testing status. Actively involved in QA ... - 2017 Jun 22