| Distance: | Resume alert | Resumes 81 - 90 of 1670 |
Call Center Amazon Connect
Columbus, OH, 43291
... Accomplishments: Transitioned cxLoyalty call center platform including call recording, inbound/outbound call routing for many of line of businesses, and Cisco IVR from the Avaya phone system to AWS Amazon Connect cloud. Transitioned from NICE Call ... - May 19
... Accomplishments: Transitioned cxLoyalty call center platform including call recording, inbound/outbound call routing for many of line of businesses, and Cisco IVR from the Avaya phone system to AWS Amazon Connect cloud. Transitioned from NICE Call ... - May 19
Information Technology Project Coordinator
Columbus, OH
... Acted as weekend primary on-call person. Unigroup Inc., - Lead Computer Operator February. 1999 - February. 2000 Monitored the IBM and UVL mainframes as well as all peripheral devices. Detect, analyze, and reported software and applications related ... - May 19
... Acted as weekend primary on-call person. Unigroup Inc., - Lead Computer Operator February. 1999 - February. 2000 Monitored the IBM and UVL mainframes as well as all peripheral devices. Detect, analyze, and reported software and applications related ... - May 19
Human Resources Employee Relations
Columbus, OH
... Cost Controls Employee Development & Training Employee Opinion Survey – Action Plan Activities/Follow Up Multi-site fulfillment and call center start-up & expansion experience (domestic and international) Human Resources Director Jan 2024 - Present ... - May 17
... Cost Controls Employee Development & Training Employee Opinion Survey – Action Plan Activities/Follow Up Multi-site fulfillment and call center start-up & expansion experience (domestic and international) Human Resources Director Jan 2024 - Present ... - May 17
Project Management Information Technology
South Bloomfield, OH
... 360 for field staff Installed new computer network at new site location Managed Ring Central VoIP phone system with multiple call centers ADENA HEALTH SYSTEM – Chillicothe, OH Field Services Engineer 2018 – 2023 Multimedia Coordinator 2015 – 2017 AV ... - May 15
... 360 for field staff Installed new computer network at new site location Managed Ring Central VoIP phone system with multiple call centers ADENA HEALTH SYSTEM – Chillicothe, OH Field Services Engineer 2018 – 2023 Multimedia Coordinator 2015 – 2017 AV ... - May 15
Registered Nurse
Pataskala, OH
... Night Shift. Nurse Manager, Charge Nurse, RN Select Specialty Hospital LTACH - Columbus, OH 2013 to 2019 Started on the unit ... Education, staffing, covering call offs, work alongside the staff as a working manager, preceptor, training, Patient/Family ... - May 15
... Night Shift. Nurse Manager, Charge Nurse, RN Select Specialty Hospital LTACH - Columbus, OH 2013 to 2019 Started on the unit ... Education, staffing, covering call offs, work alongside the staff as a working manager, preceptor, training, Patient/Family ... - May 15
Organizational Leadership Operations Management Strategic Planning
Galena, OH, 43021
... Through AI-driven support enhancements and a 24/7 self-service platform, we achieved a 30% reduction in call volume and over $1 million in incremental revenue through personalized upselling. Prior to that, I served as Director of Customer Service at ... - May 14
... Through AI-driven support enhancements and a 24/7 self-service platform, we achieved a 30% reduction in call volume and over $1 million in incremental revenue through personalized upselling. Prior to that, I served as Director of Customer Service at ... - May 14
Network Security Engineer
Columbus, OH
... NETWORKING SECURITY SKILLS & COMPETENCIES •Networking Technologies and Protocols: Ethernet, TCP/IP, VLANs, IP Routing (OSPF, EIGRP, BGP), QoS, Cisco ISE, Voice over IP systems such as Cisco Call Manager, SD-WAN, Load-balancers. •Firewall ... - May 14
... NETWORKING SECURITY SKILLS & COMPETENCIES •Networking Technologies and Protocols: Ethernet, TCP/IP, VLANs, IP Routing (OSPF, EIGRP, BGP), QoS, Cisco ISE, Voice over IP systems such as Cisco Call Manager, SD-WAN, Load-balancers. •Firewall ... - May 14
Customer Service Medical Billing
Columbus, OH
... All of these also include detailed note taking of every phone call and sending escalation emails for charges that need to be ... members by me are done, counting all the donuts baked at night to make sure all the right amount were made and that they ... - May 14
... All of these also include detailed note taking of every phone call and sending escalation emails for charges that need to be ... members by me are done, counting all the donuts baked at night to make sure all the right amount were made and that they ... - May 14
Network Engineer Active Directory
Columbus, OH
... • Improved Client satisfaction by troubleshooting and resolving VOIP issues from past implementations which consisted of various versions of call manager, gateways and switches. - May 13
... • Improved Client satisfaction by troubleshooting and resolving VOIP issues from past implementations which consisted of various versions of call manager, gateways and switches. - May 13
Customer Service High School
Columbus, OH
... ●Major in Human and Science Services Internship completion Mansfield Memorial Homes- Mansfield, OH 7/2020 ●Elderly care ●Medication call ●Meal serving Grove City Veterinary Hospital- Grove City, Ohio 1/2020 ●Check in and registration of patients. ... - May 11
... ●Major in Human and Science Services Internship completion Mansfield Memorial Homes- Mansfield, OH 7/2020 ●Elderly care ●Medication call ●Meal serving Grove City Veterinary Hospital- Grove City, Ohio 1/2020 ●Check in and registration of patients. ... - May 11