Orlando, FL
... • Personal assistant experience • Customer relationship building • Data sorting • Guest services • Host/hostess experience • CSR, Customer Service, Call Center, Customer Care, Customer Support, Credit Union ASSESSMENTS Customer Focus & Orientation • ...
- Feb 21
Miami, FL
... by customers remotely • Managed escalated cases from other team members effectively resolving them within established SLAs CSR - Customer Service Representative American Express-Miami, FL January 2020 to May 2023 • Provided exceptional customer ...
- Feb 21
Phoenix, AZ
... May 2016- Feb 2017 CSR/Call Center Consumer Cellular • Assist members with appropriate information to answer questions, troubleshoot issues, and resolve complaints. • Identified chronic customer issues by creating and maintaining customer complaint ...
- Feb 21
Houston, TX
... Work Experience CSR - Customer Service Representative VXI Global Solutions for Apple-Houston, TX May 2025 to Present • Maintained a high level of professionalism and empathy while addressing customer concerns • Demonstrated strong product knowledge ...
- Feb 21
Ligonier, PA
... Bill, AvidXchange, Cardpointe) Adhering to AR collection lists to ensure the CSR team contacts any outstanding balance accounts to bring customer accounts back to good standing. Assisting with escalated supervisor calls to ensure the problems are ...
- Feb 20
Glendale, AZ
... Technical & Systems Expertise: Demonstrate strong proficiency across multiple operational and reporting systems, including iServe, QNXT, MMW, SQL, Claims Workflow, Power BI, Case Tracker, CSR, InstaMed, Coupa, and eMedNY, enabling datadriven ...
- Feb 20
Melbourne, FL
... Adobe Channels and Teams Chat, Peach Tree 8.0, Platypus, CSR, Applied, Docucorp, AS 400 in addition to multiple web based platforms. Work well in a team environment and collaborate with others to achieve common goals. Changing priorities handling ...
- Feb 20
California
... CSR Representative Xfinity Center-Harrisburg, PA October 2014 to May 2016 Call center duties included inbound calls for customer service escalate as supervisor Lead 1 Assisting with billing and package updates with xfinity services . Collections ...
- Feb 20
Columbus, OH
... test scripts Executed test cases under various circumstances Documented and evaluated test results Commercial Lines Rater CSR, 1996– 1997 Processed new business, renewals, and policy changes Assisted agents via telephone, email, and written ...
- Feb 20
Gauteng, South Africa
NIKIWE ZIKALALA * PERSONAL INFORMATION Surname: Zikalala Name: Nikiwe Eddy Date of birth: 03 April 1988 Nationality: South African Race: African Gender: Female ** ******** St Andrews Street Durban 4001 (066-***-**** Alternative contact No. (073...
- Feb 20