| Resume alert | Resumes 81 - 90 of 160 |
Sr. Trainer/ Instructional Designer / Sr. help Desk Technical trainer
Mount Dora, FL
... • Provide reinforcement as well as intense training for CSR's to certify with the clients. Review and Grade all assessments and finals on a weekly basis. • Interact with the learners and contractors using tools such as a VOIP headset, several ... - 2020 Nov 12
... • Provide reinforcement as well as intense training for CSR's to certify with the clients. Review and Grade all assessments and finals on a weekly basis. • Interact with the learners and contractors using tools such as a VOIP headset, several ... - 2020 Nov 12
Pega Architect
Orlando, FL
... Reduced over all call time and reduced CSR's training time by 70%. Designed an intuitive user interface facilitating the ease of use and easy to learn application. Used Pega Deployment Manger for devops and CICD pipeline. Implemented Pega NPS survey ... - 2020 Oct 25
... Reduced over all call time and reduced CSR's training time by 70%. Designed an intuitive user interface facilitating the ease of use and easy to learn application. Used Pega Deployment Manger for devops and CICD pipeline. Implemented Pega NPS survey ... - 2020 Oct 25
Financial Analyst
Orlando, FL
... to address cost drivers in case of notable variances • Presented Quarterly CSR ( Contract Status Reviews) to upper management for decision making purposes, updating them on key issues, schedules status, EAC changes, and Risks/Opportunities. ... - 2020 Aug 26
... to address cost drivers in case of notable variances • Presented Quarterly CSR ( Contract Status Reviews) to upper management for decision making purposes, updating them on key issues, schedules status, EAC changes, and Risks/Opportunities. ... - 2020 Aug 26
Sales, Customer Service, Collections, Reservations, Storage
Winter Park, FL, 32792
... U Haul Moving & Storage, Maitland Blvd — CSR/Housekeeper 11/13- 10/19 Opened store, printed reports, answered phones, set reservations, dispatched and received equipment throughout the day. Upsold products to customers to help their move much ... - 2020 Jun 14
... U Haul Moving & Storage, Maitland Blvd — CSR/Housekeeper 11/13- 10/19 Opened store, printed reports, answered phones, set reservations, dispatched and received equipment throughout the day. Upsold products to customers to help their move much ... - 2020 Jun 14
Customer Service Insurance
Kissimmee, FL
... communications to effectively provide customer support Provided accurate, specific and timely performance feedback for CSR’s Followed-through on all critical inter-department escalations to increase customer retention rates Adapted effectively ... - 2020 May 05
... communications to effectively provide customer support Provided accurate, specific and timely performance feedback for CSR’s Followed-through on all critical inter-department escalations to increase customer retention rates Adapted effectively ... - 2020 May 05
Customer Service Management
Orlando, FL
... Senior Process Executive – CSR for Aerospace HONEYWELL/INFOSYS – 2014-2017 Aguadilla, P.R. Customer Business Management. Export Compliance analysis for federal regulations and aerospace order approvals. DOD Spares military and Engineering services, ... - 2019 Dec 25
... Senior Process Executive – CSR for Aerospace HONEYWELL/INFOSYS – 2014-2017 Aguadilla, P.R. Customer Business Management. Export Compliance analysis for federal regulations and aerospace order approvals. DOD Spares military and Engineering services, ... - 2019 Dec 25
The Driven Tax Guru
Orlando, FL
... • Handled all escalated CSR issues and disputes, assisted manager with weekly scheduling. • Conducted customer transactions, handled collections on past due loans, and ensured loans are in compliance with company and federal, state, and local laws. ... - 2019 Nov 20
... • Handled all escalated CSR issues and disputes, assisted manager with weekly scheduling. • Conducted customer transactions, handled collections on past due loans, and ensured loans are in compliance with company and federal, state, and local laws. ... - 2019 Nov 20
Sales Customer Service
Orlando, FL
... Collector 3 Level 3, & CSR Wells Fargo Auto Finance - Lake Mary, FL April 2006 to July 2011 Senior grade & Level Collection and CSR agent in auto loan finance division. Portfolio consisted of sub prime auto loans with over advanced balances. ... - 2019 Jul 20
... Collector 3 Level 3, & CSR Wells Fargo Auto Finance - Lake Mary, FL April 2006 to July 2011 Senior grade & Level Collection and CSR agent in auto loan finance division. Portfolio consisted of sub prime auto loans with over advanced balances. ... - 2019 Jul 20
Program and Operation Management
Kissimmee, FL
... 7.2015 - 3.2018 COMCAST CORPORATION COORDINATOR, COMMUNITY IMPACT Created a combined high-level operational budget and financial report for both Comcast and NBCUniversal CSR departments. Reconciliation and reporting on the line-by-line operating ... - 2019 Apr 03
... 7.2015 - 3.2018 COMCAST CORPORATION COORDINATOR, COMMUNITY IMPACT Created a combined high-level operational budget and financial report for both Comcast and NBCUniversal CSR departments. Reconciliation and reporting on the line-by-line operating ... - 2019 Apr 03
Technical Support Engineer
DeBary, FL, 32713
... • Fiserv Lead Associate Technical CSR/Technical Support 2007 - 2010 Irving, TX Shift manager over a team of network analysts responsible for maintaining organization of work flow for the business unit. Daily tasks consisting of organizing ... - 2018 Oct 09
... • Fiserv Lead Associate Technical CSR/Technical Support 2007 - 2010 Irving, TX Shift manager over a team of network analysts responsible for maintaining organization of work flow for the business unit. Daily tasks consisting of organizing ... - 2018 Oct 09