| Resume alert | Resumes 1 - 10 of 18 |
Customer Service Call Center
Fayetteville, GA, 30215
... Technical Skills: Zendesk, Avaya, Microsoft Office Suite Knowledge & Skills Areas Zendesk Contact Centers NetSuite Billing Support Salesforce Audit Compliance PROFESSIONAL EXPERIENCE Sales Rep, L’OREAL PARIS INTYERNATIONAL 11/2016_01/2020 Analyze ... - 2023 Aug 17
... Technical Skills: Zendesk, Avaya, Microsoft Office Suite Knowledge & Skills Areas Zendesk Contact Centers NetSuite Billing Support Salesforce Audit Compliance PROFESSIONAL EXPERIENCE Sales Rep, L’OREAL PARIS INTYERNATIONAL 11/2016_01/2020 Analyze ... - 2023 Aug 17
Product Manager
Peachtree City, GA
... Webex Slack MS Teams MeetMeNow Adobe Connect Zoom • Development Tools and Methodologies: Microservices Components APIs IVR Avaya Cisco Citrix IVA Angular Low-Code Platform (i.e Pega Customer Service) AMDOCS CES and Billing .Net SQL Cloud (Amazon Web ... - 2023 Jun 26
... Webex Slack MS Teams MeetMeNow Adobe Connect Zoom • Development Tools and Methodologies: Microservices Components APIs IVR Avaya Cisco Citrix IVA Angular Low-Code Platform (i.e Pega Customer Service) AMDOCS CES and Billing .Net SQL Cloud (Amazon Web ... - 2023 Jun 26
IT/Telecom Professional
Union City, GA, 30291
... PROVIDED CUSTOMER SUPPORT FOR PHONES (CISCO, AVAYA, NORTEL, ADTRAN) TO INCLUDE PROGRAMMING, TRANSLATION SETTING UP VOICEMAIL, NAME CHANGES AND PASSWORD RESETS AND ROUTERS AND SWITCHES(NORTEL DMS, CISCO) CONFIGURATION AND MAINTENANCE ORDERED NEW ... - 2020 Nov 26
... PROVIDED CUSTOMER SUPPORT FOR PHONES (CISCO, AVAYA, NORTEL, ADTRAN) TO INCLUDE PROGRAMMING, TRANSLATION SETTING UP VOICEMAIL, NAME CHANGES AND PASSWORD RESETS AND ROUTERS AND SWITCHES(NORTEL DMS, CISCO) CONFIGURATION AND MAINTENANCE ORDERED NEW ... - 2020 Nov 26
Customer Service Sales
Fairburn, GA, 30213
... for multiple clients Ability to work with deadlines Systems: Proficient in SIEBAL, ROSS, RNS, BOCRIS, CRM, CPE, CRG, Support Center, easy pay, Drake Software, Max Professional Decca Software Co, VISION, BETTERWRX, AVAYA, ACSR, SOE, and Nutshell. - 2017 Jul 12
... for multiple clients Ability to work with deadlines Systems: Proficient in SIEBAL, ROSS, RNS, BOCRIS, CRM, CPE, CRG, Support Center, easy pay, Drake Software, Max Professional Decca Software Co, VISION, BETTERWRX, AVAYA, ACSR, SOE, and Nutshell. - 2017 Jul 12
Technical Support Management
Fairburn, GA
... Citrix MS Office Suite MS SharePoint Adobe, Blue Beam, Auto Desk, Business Objects, Java and Oracle PrimaveraP6 Cisco, Avaya, Nortel, TCP/IP, VOIP and other phone systems Remedy, ITSM and Service Now EPIC electronic medical records system (EMR) SCCM - 2016 Jul 22
... Citrix MS Office Suite MS SharePoint Adobe, Blue Beam, Auto Desk, Business Objects, Java and Oracle PrimaveraP6 Cisco, Avaya, Nortel, TCP/IP, VOIP and other phone systems Remedy, ITSM and Service Now EPIC electronic medical records system (EMR) SCCM - 2016 Jul 22
MTechnical Support Engineer
Newnan, GA
... Pace c acug50@r.postjobfree.com 678-***-**** Bachelor of Science in Business Administration, Management Information Systems The University of Southern Mississippi, Hattiesburg, Mississippi PROFESSIONAL EDUCATION 2015 Avaya System Manager/Session ... - 2016 Apr 23
... Pace c acug50@r.postjobfree.com 678-***-**** Bachelor of Science in Business Administration, Management Information Systems The University of Southern Mississippi, Hattiesburg, Mississippi PROFESSIONAL EDUCATION 2015 Avaya System Manager/Session ... - 2016 Apr 23
Customer Service Manager
Fairburn, GA
... SharePoint Siebel Ariba UPS Campus Ship Tandem Cash Star MerchLink RSW Online Scheduler AS400 Landtech SAP Knowledge Base Avaya Phone System MS PowerPoint MS Access EMPLOYMENT HISTORY Closing Coordinator / Closer 05/2015 thru Ability to prioritize ... - 2015 Dec 01
... SharePoint Siebel Ariba UPS Campus Ship Tandem Cash Star MerchLink RSW Online Scheduler AS400 Landtech SAP Knowledge Base Avaya Phone System MS PowerPoint MS Access EMPLOYMENT HISTORY Closing Coordinator / Closer 05/2015 thru Ability to prioritize ... - 2015 Dec 01
Manager Support
Newnan, GA
... Plan and direct all aspects of global enterprise voice engineering activities ensuring a consistent product and feature set using Avaya voice processing platforms running across LAN/WAN infrastructure. Professional Experience Call Flow Engineer ... - 2015 Sep 23
... Plan and direct all aspects of global enterprise voice engineering activities ensuring a consistent product and feature set using Avaya voice processing platforms running across LAN/WAN infrastructure. Professional Experience Call Flow Engineer ... - 2015 Sep 23
Project Manager
Fayetteville, GA
... Convergence + Avaya Certified Associate (ACA)-CompTIA, 2009 . Avaya Professional Sales Specialist (APSS) Certification, 2010 . Aruba Certified Mobility Associate (ACMA), 2011 [pic] - 2015 Feb 28
... Convergence + Avaya Certified Associate (ACA)-CompTIA, 2009 . Avaya Professional Sales Specialist (APSS) Certification, 2010 . Aruba Certified Mobility Associate (ACMA), 2011 [pic] - 2015 Feb 28
Management Quality Assurance
Atlanta, GA, 30349
... Quality and Performance Management, Policy Design and Crisis/Risk Management Networking – LAN/WAN –IP, VOIP, Cisco Softphone, Avaya Softphone, Avaya/Cisco IP Phone(s), 3Com Network configuration, Cisco Network configuration and Wireless Internet ... - 2014 Apr 15
... Quality and Performance Management, Policy Design and Crisis/Risk Management Networking – LAN/WAN –IP, VOIP, Cisco Softphone, Avaya Softphone, Avaya/Cisco IP Phone(s), 3Com Network configuration, Cisco Network configuration and Wireless Internet ... - 2014 Apr 15