Avaya resumes in Arlington Heights, IL

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Manager Food Service

Berwyn, IL
... Use of Cisco phone system and troubleshoot Avaya, Vertical Edge and Nortel phones for Ulta Beauty stores. Use of Dameware mini remote control for supporting stores POS /registers and corporate user computers. Use of Cherwell (CRM) as ticketing ... - 2020 Dec 18

Medical Office

Chicago, IL, 60602
... 1992 (Honor Roll Student) GPA 3.8/4.0 Computer Skills Software - MS Office, SAP, AS400, Med soft, Lawson, Navision, Avaya HRQ, TSO, TPX Functional Skills - Systems ADP, Payroll, Medical Records Learns new software applications quickly Other ... - 2020 Dec 03

Front Desk Customer Service

Skokie, IL
... Avaya, Cisco Finesse, Zoom, and Google Meet Cared for a young child 06/2018 to 05/2020 RECRUITER (Volunteer) 07/2018 – 05//2020 YOUR TECH DATA (Remote position for a family startup business) Interview, pre-qualify, negotiate offers and close hires. ... - 2020 Nov 16


Waukegan, IL
... Organisation: IBM Global Services Project Title: AVAYA AMS Support and Maintenance Client: AVAYA US Location: New Jersey Duration: 12/2009 – 06/30/2010 Role: Application Programmer and SAP ABAP Consultant (Onsite Coordinator) Client Description: ... - 2020 Nov 08

Desktop Support

Chicago, IL
... Directory, DNS, DHCP, Group Policy, CAT5) VOIP (CISCO, AVAYA) Ticketing Systems (ServiceNow, HP) Certificates Certified Computer Technician CompTIA CompTIA A+ (COMP001020359087) 12/2011 License Driver's License Illinois Secretary of State 05/2018 - 2020 Oct 20

Windows Administrator

Arlington Heights, IL
... ADP Customer Relationship Management Software to the Higher Gear CRM application and back Installed and configured NEC digital phone system to an Avaya Phone system with voice mail Setup, configure and maintain LAN and Wireless Networks Visteon Inc. ... - 2020 Oct 19

QA Tester

Arlington Heights, IL
... in Call Center Technologies(IVR, Avaya Aura Experience Portal, CTI, Call Recording, Call Management, Call Routing) ·Worked on Mobile-Based(IOS & Android) using Perfecto simulator, Web Based, Client Server and Standalone (Desktop) applications. ... - 2020 Oct 14

Manager Project

Elk Grove Village, IL
... • CMS (AVAYA) and ICM (CISCO) EDW. • AWS (Amazon Web services) • Associate and acquainted with CMS / ICM (AVAYA & CISCO Call Center Technology) Enterprise Database warehousing, Big Data. • Salesforce, Autotask, Office 365 & Google cloud apps admin ... - 2020 Oct 08

Network Engineer Security

Lake Forest, IL
... Skills Vendor Relationship – CDW, Meridian, Meraki, Nutanix, Palo Alto(RedLock), Unitrends - Backup, Antivirus -Trend Micro,Malwarebytes, AT@T, CPS Wi-Fi-Aruba, Unitrends - Backups, Call pilot -Avaya, Security System – Advent/Vanderbilt, Fiber ... - 2020 Aug 21

Manager Global Contact Centers Customer Service Order Management

Chicago, IL
... Edwards *Avaya *Intuit Quickbase *Siemens HiPath *Verint *BoldChat *KRONOS *ServiceNow *Oracle *Smart Client *MS Outlook / Excel / Word *Google Drive / Sheets EXPERIENCE: Manager Customer Service Contact Centers Order Management (NA/LA) 2019 to ... - 2020 Jun 26
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