Program Administrator 3 - Licensure

The State Medical Board of Ohio is seeking a dedicated and detail-oriented professional to join our Licensure team. This role requires strong program management skills, a high level of organization, and the ability to handle sensitive information with accuracy and discretion.

As a key member of a high-performing, collaborative team, you will play a central role in processing triaged matters, managing background check results, and leading special projects that support our mission.

We’re looking for someone dependable, thorough, and committed to excellence—someone who values public service and thrives in a fast-paced, team-oriented environment.

If you’re motivated by quality, integrity, and meaningful work, we encourage you to apply.

Classification: Program Administrator 3 - Licensure Operations and Compliance

Division: Licensure and Renewal

Location: 30 E. Broad Street - 3rd Floor; Columbus, OH 43215

Under the direction of the Chief of Licensure, this position will:

Provide program direction by acting for superior (Chief of Licensure) and relieving the Chief of Licensure of the most difficult administrative duties by planning and administering activities for the Board’s Licensure and Licensee Continuing Education program (e.g., develops and designs continuing education audit and waiver procedures).

Manage and supervise personnel in licensure operations unit.

Ensure adequate daily staffing of the licensure operations team, monitors the availability of training programs and provides developmental opportunities, assigns and reviews work, etc.

Provide program management and direction by serving as department lead and Subject Matter Expert (SME) on departmental policies, procedures and processes.

Serve as primary contact for the Board’s Continuing Education Auditing software platform provider.

Audit licensees and manage reports on compliance.

Refer violations for investigation and/or disciplinary action and waiver procedures.

Administer the non-disciplinary Continuing Education Deficiency Resolution program.

Serve as the Board’s lead for matters related to the Interstate Medical Licensure Compact (IMLC) (e.g., develops procedures and protocols for processing licensee applications).

Serve as the Salesforce lead for system development, testing and rollout for changes necessitated by compact procedures.

Serve as the liaison to the Board’s fiscal department for application revenue and expenditure reports.

Perform a variety of administrative duties as assigned to facilitate operational efficiency, such as processing documents and preparing operational reports produced by Medical Board staff.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Pay Rates:

Unless required by legislation or union contract, candidates can expect to be paid at the lowest rate in the salary range (Step 1). In most cases, the employee will move to the next step in their pay range after completion of 180 days.

Application Process:

All applicants must submit an online application and clearly demonstrate how they meet the minimum qualifications. Applications that do not address the minimum qualifications will not be considered. All responses to supplemental questions must be supported by the work experience and education listed in your application. Do not use "see resume" in place of completing the application in full.

Background Check:

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of Application\:

You can check the status of your application online by signing into your profile.

The State Medical Board of Ohio is committed to providing access, inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If contacted for an interview and you need to request a reasonable accommodation due to a disability, please contact Human Resources at no later than 14 days prior to the event.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

About Us:

The State Medical Board of Ohio issues licenses and oversees the practice of allopathic physicians (MD), osteopathic physicians (DO), podiatric physicians (DPM), massage therapists (LMT), and various other allied health care professionals under the authority of the Medical Practices Act, Chapter 4731, Ohio Revised Code (ORC). The Medical Board continues to regulate naprapaths and mechanotherapists licensed by the Board before March 1992.

The Medical Board also regulates Physician Assistants, ORC Chapter 4730, Dietitians, ORC Chapter 4759, Anesthesiologist Assistants, ORC Chapter 4760, Respiratory Care Professionals, ORC Chapter 4761, Acupuncture, ORC Chapter 4762, ORC, Radiologist Assistants, ORC Chapter 4774, and Genetic Counselors, ORC Chapter 4778.

The Medical Board’s regulatory responsibilities include investigating complaints against applicants and licensees and taking disciplinary action against those who violate the public health and safety standards set by the General Assembly and the Medical Board.

Our Mission:

The State Medical Board of Ohio’s mission is to protect and enhance the safety of the public through effective medical regulation.

To find out more about the State Medical Board of Ohio click here.

What You'll Do:

5 yrs. trg. or 5 yrs. exp. in business administration, management or public administration.

-Or completion of undergraduate core program in business administration, management or public administration; 36 mos. trg. or 36 mos. exp. in supervisory, administrative &/or managerial position.

-Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 mos. trg. or 36 mos. exp. in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.

-Or 1 yr. exp. as Program Administrator 2, 63123.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Primary Job Skills: Program Management

Technical Skills\: Auditing, Compliance Enforcement, Operational and Administrative Support, Project Management, Regulatory Compliance

Professional Skills\: Attention to Detail, Collaboration, Leading Others, Teamwork, Written Communication