Branch Administrator

The Branch Administrator is responsible for managing the administrative functions of a branch office, ensuring efficient operations, supporting branch staff, and maintaining compliance with company policies. The role includes handling documentation, coordinating office logistics, managing supplies, and assisting in reporting and customer service tasks.

Key Responsibilities:

Oversee day-to-day administrative operations of the branch office.

Provide support to the Branch Manager and staff in documentation, scheduling, and communication.

Maintain and organize branch files, records, and correspondence.

Handle incoming and outgoing communications (calls, emails, mail).

Assist in preparing branch reports, invoices, and expense tracking.

Manage inventory and procurement of office supplies and equipment.

Coordinate meetings, training sessions, and travel arrangements as required.

Ensure the branch complies with company policies and regulatory requirements.

Support customer service activities, including welcoming clients and resolving minor issues.

Liaise with the central office on HR, finance, and IT matters.

Requirements:

Bachelors degree in Business Administration, Office Management, or related field.

2+ years of experience in office or administrative management.

Strong organizational, multitasking, and time-management skills.

Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).

Excellent written and verbal communication skills.

Attention to detail and ability to maintain confidentiality.

Ability to work independently and support a dynamic team environment.

Working Conditions:

Office-based role within the branch location.

May involve occasional travel for meetings or training.

Standard office hours, with occasional extended hours during audits or reporting deadlines.