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Columbus, OH
... Automation & Maintenance: Scripted automated infrastructure maintenance jobs via PowerShell, SQL Server Agent, and Task Scheduler (backups, index rebuilds, integrity checks). Disaster Recovery Execution: Successfully relocated Production, QA, and ...
- Oct 02
Columbus, OH, 43232
... Global Service Desk Director Quality Assurance Team Lead Agent MORGAN STANLEY Mar 2021 – Feb 2025 . • Led a global team of analysts supporting service desk quality, end-user contact standards, reporting accuracy, and operational consistency. • ...
- Oct 02
Columbus, OH
... Columbus, OH Customer Care & Client Engagement Specialist (Licensed Agent) 12/2021 to 02/2024 * Delivered high-touch customer support to a large portfolio of policyholders, resolving complex inquiries regarding accounts, coverage, and claims. ...
- Sep 28
Columbus, OH
... ● Participated in the redesign and improvement of internal dashboards and agent tools. ● Assisted with testing and implementing workflow improvements designed to improve efficiency and reduce operational costs. ● Supported training and onboarding ...
- Sep 26
Canal Winchester, OH
... Accounting Manager Sep 2025 - Apr 2026 Senior Accountant Mar 2025 - Aug 2025 ●Supervised staff of 4 - 1 accounts payable clerk, 1 accounts receivable clerk, 1 purchasing agent, 1 accountant ●Managed and processed payables, receivables transactions ...
- Sep 21
Reynoldsburg, OH
... Work Experience Vital Record Control – Irving TX Aug 2025 *Customer Care Agent Duties • Supporting the patients with medical ... Ethicus Hospital/Sagecrest Hospital – Grapevine TX May 2016 to Nov 2019 Medical Receptionist and Customer Service Duties • ...
- Sep 16
Hilliard, OH
... Telephone skills Data inputting Scheduling appointments Work History April 2014 - Current Righter Granite and Marble - 5478 Center St Hilliard, Ohio 43026 Receptionist/customer Service Managed multiple tasks and met time-sensitive deadlines. ...
- Sep 11
Columbus, OH
... September 2023 – December 2024 Receptionist and Kennel Worker • Bermuda SPCA 32 Valley Rd. Bermuda PG05 Responsible for greeting and assisting all guests and volunteers, answering, and or, directing calls, taking payments or donations, as well as ...
- Sep 07
Columbus, OH
... planning Cost management Faculty and staff mentoring Receptionist experience within corporate industry Job shadowing (employee development activity) Leadership development initiative Training & development Approaches others in a tactful manner; ...
- Sep 02
Columbus, OH
LANCHARLES BRYANT Subject Matter Expert Tier 1 Agent PROFILE CONTACT Results-driven and customer-focused professional with 6 years of experience in a fast-paced contact center environment. Proven track record of providing exceptional customer ...
- Aug 27