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Chester, PA
... • ITIL (Information Technology Infrastructure Library) Foundation certified – 2020 • Oracle Database SQL Certified Associate - 2016 Educational Detail: Degree with Specialization College/University Year of Passing Bachelor of Engineering (Computer ...
- May 20
Lawnside, NJ, 08045
... 2023 • Work with IT department leadership to establish new IT Systems Support based on ITIL Foundation principles by using Metrics gained via the ticket sytem on a weekly, monthly and yearly basis or as need. • Follow, uphold and improve upon ...
- May 14
Glenolden, PA
... (UM), Analytical, and other confidential file feeds Coordinated with development teams to prioritize sprint releases utilizing (ITIL) in order to direct focus of critical defects, enhancements, and features in order to best support our customers ...
- May 09
Philadelphia, PA
... Jira, Control-M, Toad, ITSM, ServiceNow, ITIL, Office 365, Cloud Computing, Multi-Platform System Integration, PCI Compliance, LDAP, Agile Mindset, Software Engineering, Leadership, Strategy Planning, Analysis, Design, Testing, Integration
- May 02
Philadelphia, PA
... Assoc Customer Service Excellence How to win and keep customers Project Managements Institute Writing Effective Requirements Sandvik Support &Restore, Incident & Problem Management EXIN Foundation Certificate in IT Service Management – ITIL Computer ...
- Apr 26
Philadelphia, PA
... ITIL Framework and IT Service Management. Proficient in System Configuration and Customization Agile and Scrum Methodologies
- Apr 25
Philadelphia, PA
... SKILLS VM technology Microsoft Windows Server Endpoint Management Incident Management Project Documentation (ITIL) Technical Support Troubleshooting User Account Management & GPo Computer Networking Mobile Device Management Microsoft Exchange Azure ...
- Feb 21
Philadelphia, PA
... C E R T I F I C A T I O N S In Progress- ITIL Certification PERSONAL Problem Solving Time Management Collaboration Adaptability Strategic Thinking Leadership P R O F E S S I O N A L E X P E R I E N C E C O N T I N U E D Application Support Analyst ...
- Feb 21
Lansdowne, PA, 19050
... Proven success overseeing ITIL and incident management processes, categorizing and prioritizing major incidents, creating GSK global command center, outsourcing operations, and mainframe support, decreasing operational cost, and improving system ...
- Feb 13
Langhorne, PA
... Change Management, Incident and Problem Management Mobile Technologies: Blackberry, IPOD & AVAYA ONE-X Lifecycles: ALM, ITIL & Sarbanes-Oxley, Pharma and GxP, Agile Transformation and Scaled Agile, Enterprise-level Agile Project Management, Basic ...
- Feb 12