| Resume alert | Resumes 51 - 60 of 26533 |
Project Manager Contact Center
Crystal Lake, IL
... • • Manages the team that is the final escalation point for incoming incidents from end users to resolve application and software issues within a Windows, Linux, or cloud environment and other mission-critical systems with regards to Networking. • ... - Apr 23
... • • Manages the team that is the final escalation point for incoming incidents from end users to resolve application and software issues within a Windows, Linux, or cloud environment and other mission-critical systems with regards to Networking. • ... - Apr 23
E-Commerce Product Development
San Mateo, CA
... to improve SLA by 40% with Incident Response and Post-Mortem, change management, SLA/SLO, escalation and on call responsibilities.Supported and modernized a complex program with highly available distributed infrastructure and software components. ... - Apr 23
... to improve SLA by 40% with Incident Response and Post-Mortem, change management, SLA/SLO, escalation and on call responsibilities.Supported and modernized a complex program with highly available distributed infrastructure and software components. ... - Apr 23
Product Management, Roadmaps, Vision, Strategy, Scrum, SAFe, Kanban
Akron, OH
... escalation point for issues and dependencies; risk mgmt. owner. Stood up & coached three (3) new Product Teams; performed executive stakeholder reporting & status reporting. Team Lead: Business Systems Analysts, Developers, QA Analysts, and BI ... - Apr 23
... escalation point for issues and dependencies; risk mgmt. owner. Stood up & coached three (3) new Product Teams; performed executive stakeholder reporting & status reporting. Team Lead: Business Systems Analysts, Developers, QA Analysts, and BI ... - Apr 23
Customer Service Data Entry
Atlanta, GA
... Seeking to use proven skills in problem-solving and de-escalation techniques to provide excellent customer service and overall satisfaction. SKILLS Customer service De-escalation techniques Good listener/communicator Problem-solving skills. Review ... - Apr 23
... Seeking to use proven skills in problem-solving and de-escalation techniques to provide excellent customer service and overall satisfaction. SKILLS Customer service De-escalation techniques Good listener/communicator Problem-solving skills. Review ... - Apr 23
Account Manager Process Improvement
Shockoe Bottom, VA, 23219
... federal policies • Decisioning Suspicious Activity reports` Customer Bank Specialty Services, Capital One - Richmond, Va 2014 - 2015 Using critical thinking skills to anticipate and identify issues as well as identify necessary escalation triggers. ... - Apr 23
... federal policies • Decisioning Suspicious Activity reports` Customer Bank Specialty Services, Capital One - Richmond, Va 2014 - 2015 Using critical thinking skills to anticipate and identify issues as well as identify necessary escalation triggers. ... - Apr 23
Mental Health Crisis Intervention
Kansas City, MO
... •Provided crisis intervention and de-escalation techniques to help manage patient behavior. •Used thermometers or blood pressure gauges to take and record measures of patients’ physical condition. •Tracked client movement on and off unit by ... - Apr 23
... •Provided crisis intervention and de-escalation techniques to help manage patient behavior. •Used thermometers or blood pressure gauges to take and record measures of patients’ physical condition. •Tracked client movement on and off unit by ... - Apr 23
Customer Experience Relationship Management
Rosemount, MN, 55068
... Proven expert in de-escalation situations and skilled in giving unparalleled customer experience. Experience: Fisker 09/23-03/24 Technical Owner Advisor Delivered an unparalleled customer experience which inspired and educated current customers. ... - Apr 23
... Proven expert in de-escalation situations and skilled in giving unparalleled customer experience. Experience: Fisker 09/23-03/24 Technical Owner Advisor Delivered an unparalleled customer experience which inspired and educated current customers. ... - Apr 23
Customer Service Call Center
Arlington, TX
... Responsibilities included coordination of the prioritization of test scripts and defects treatment, scheduling and escalation of issues or concerns, tracking defects from initial identification through post deployment analysis, review, and ... - Apr 23
... Responsibilities included coordination of the prioritization of test scripts and defects treatment, scheduling and escalation of issues or concerns, tracking defects from initial identification through post deployment analysis, review, and ... - Apr 23
Customer Service Representative
Plainsboro Center, NJ, 08536
... HEAD TEACHER 01/2007 to 01/2016 New Horizons in Autism Dayton, NJ Managed challenging situations calmly and effectively, utilizing de-escalation techniques when needed to maintain a positive learning environment. Improved patient outcomes by ... - Apr 23
... HEAD TEACHER 01/2007 to 01/2016 New Horizons in Autism Dayton, NJ Managed challenging situations calmly and effectively, utilizing de-escalation techniques when needed to maintain a positive learning environment. Improved patient outcomes by ... - Apr 23
Front Office Manager
Muscat, Muscat Governorate, Oman
... To control that the Network Surveillance unit follows Escalation process. To ensure good communication and information flow between staffs. To escalate the service affecting problems to higher management as per defined processes. To co-ordinate ... - Apr 23
... To control that the Network Surveillance unit follows Escalation process. To ensure good communication and information flow between staffs. To escalate the service affecting problems to higher management as per defined processes. To co-ordinate ... - Apr 23