| Resume alert | Resumes 31 - 40 of 881 |
Customer Service Sales Associate
Washington, DC
... customers with a warm and professional attitude • Assisted customers with questions • Interacted with customers through live chat • Kept records of customer complaints • Managed customer accounts • Assisted with technical support duties Assistant ... - Mar 01
... customers with a warm and professional attitude • Assisted customers with questions • Interacted with customers through live chat • Kept records of customer complaints • Managed customer accounts • Assisted with technical support duties Assistant ... - Mar 01
Digital Marketing Customer Service
Annandale, VA
... Generated sales and/or leads to grow revenue and retain customers from assigned account base and unassigned businesses in both small and medium business markets, although the first year I was entirely devoted to residential accounts both inbound and ... - Feb 28
... Generated sales and/or leads to grow revenue and retain customers from assigned account base and unassigned businesses in both small and medium business markets, although the first year I was entirely devoted to residential accounts both inbound and ... - Feb 28
Information Systems Customer Care
Fair Oaks, VA, 22030
... Resolved inbound call and email requests for change management processes and documentation. Escalated potential rack ... Introduced and implemented an upgrade of company website with built in chat function and calendly application integration as ... - Feb 28
... Resolved inbound call and email requests for change management processes and documentation. Escalated potential rack ... Introduced and implemented an upgrade of company website with built in chat function and calendly application integration as ... - Feb 28
Principal Product Manager
Pimmit Hills, VA, 22043
... releases for American Home Shield’s Member Account Management Website, IVR, and Chat, which serve over 2M active members. ... self-service rate by 15%, generating $2.6M in annualized savings and reduced inbound contacts by 4% within the first year. ... - Feb 27
... releases for American Home Shield’s Member Account Management Website, IVR, and Chat, which serve over 2M active members. ... self-service rate by 15%, generating $2.6M in annualized savings and reduced inbound contacts by 4% within the first year. ... - Feb 27
Inventory Control Document Management
Washington, DC
... Managed both inbound and outbound calls for the training and Sales team departments. Leveraged advanced proficiency in MS Excel, Word, and Outlook to handle file processing and data management. Offered support to management and the Sales team by ... - Feb 27
... Managed both inbound and outbound calls for the training and Sales team departments. Leveraged advanced proficiency in MS Excel, Word, and Outlook to handle file processing and data management. Offered support to management and the Sales team by ... - Feb 27
Program Management Customer Relations
Manassas, VA
... •Managed project planning, updates for inbound/outbound call routing problems reported by end-users experiencing issues to a particular LEC(carrier) or vendor using Empirix Database. Implemented multiprotocol LAN/WAN/MPLS-VPN/VOIP or other data ... - Feb 21
... •Managed project planning, updates for inbound/outbound call routing problems reported by end-users experiencing issues to a particular LEC(carrier) or vendor using Empirix Database. Implemented multiprotocol LAN/WAN/MPLS-VPN/VOIP or other data ... - Feb 21
Director IT - Technology Service Operations and Release Management
Waterford, VA
... and IT requests, Knowledge Base, Change Management, Problem Management and Project Management areas Successfully managed the roll out of new Service Desk chat service The Judge Group (contracting for Ditech Financial LLC), March 2015 – August 2018; ... - Feb 20
... and IT requests, Knowledge Base, Change Management, Problem Management and Project Management areas Successfully managed the roll out of new Service Desk chat service The Judge Group (contracting for Ditech Financial LLC), March 2015 – August 2018; ... - Feb 20
Night Auditor
Washington, DC
... - Cross-trained in multiple departments, handling customer service requests via phone support, email support, or live chat. - Documented customer correspondence in CRM, ensuring accurate tracking of requests, problems, and solutions. - Diagnosed ... - Feb 15
... - Cross-trained in multiple departments, handling customer service requests via phone support, email support, or live chat. - Documented customer correspondence in CRM, ensuring accurate tracking of requests, problems, and solutions. - Diagnosed ... - Feb 15
Security Guard Allied Universal
Manassas, VA
... • Microsoft Office (5 years) • Cleaning Experience • CCTV • Patient Care • Phlebotomy • Customer service • Sales • Live chat • Typing • Cash handling • Cash register • Supervising experience • Windows • Shift management • Driving • Security • ... - Feb 14
... • Microsoft Office (5 years) • Cleaning Experience • CCTV • Patient Care • Phlebotomy • Customer service • Sales • Live chat • Typing • Cash handling • Cash register • Supervising experience • Windows • Shift management • Driving • Security • ... - Feb 14
Software Development Web Services
Silver Spring, MD
... • Participate in creating HTTP inbound & outbound flows and orchestration using XPath using MULE ESB. • Used Cloud Hub console to monitor the request and response payload. • Create cluster environment using Mule ESB with Mule Any Point Studio and ... - Feb 12
... • Participate in creating HTTP inbound & outbound flows and orchestration using XPath using MULE ESB. • Used Cloud Hub console to monitor the request and response payload. • Create cluster environment using Mule ESB with Mule Any Point Studio and ... - Feb 12