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Reston, VA
... Configured STP for switching loop prevention and VLANs for data and voice along with Configuration port security for users connecting to the switches. Worked on issues related to IP protocols like static, RIP, EIGRP (Variance and unequal cost load ...
- Apr 15
Centreville, VA
... Present) Responsibilities: Write and execute test cases for UHG IVR Genesys Call Center following BRD and FRS documentation. ... ●Write and execute test Cases for Teco’s Bilingual IVR (Interactive Voice Response) and CSSP (Customer Self Service Portal). ...
- Apr 15
Chantilly, VA
... Supported on call rotation and handled all Production Incidents efficiently and extensively used Pagerduty and Service now tools for incident management and for scheduled deployments. Implemented Splunk for application log. Metrics and for tracing ...
- Apr 14
Falls Church, VA
... Experience MIDJOURNEY (30,000 PROMPTS) RUNWAY (5,000 GENERATIONS) ELEVENLABS AI Prompt Engineering AI Video Generator AI Voice Generator Feburary 2023 - Current March 2023 - Current November 2022 - Current Skills AI Image Generation AI Prompt ...
- Apr 14
Washington, DC
... Provide beeper on-call service for system failures. Computer Programmer/Analyst/Project Lead Burlington Northern Railroad - St. Paul, MN February 1987 – January 2003 Write computer mainframe programs in COBOL, FOTRAN, ASSEMBLER, languages for ...
- Apr 12
Washington, DC
... · Regular attendance and spending quality time with each call · Promoted to full time associate after completing training ... Care Act · Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web-based portal. ...
- Apr 12
Washington, DC
... • Participated in after-hours upgrades, troubleshooting, and on-call availability as needed. • Ability to assess a situation, identify problems, and devise corrective action.
- Apr 11
Leesburg, VA, 20175
... September 2020- Current Adult-Acute care nurse practitioner (Ful time) August 2018 - Current Inova Loudoun hospital Medicine hospitalist 1.Admit and discharge patient from hospital, Triage call from emergency room department, full comprehensive ...
- Apr 11
Ten Mile Creek, MD, 20871
... M-100 Certification Call Center Supervisor, Medstar/Sodexo Olney, MD February 17, 2022-August 14,2023 Supervise thirty customer service representatives including for the MedStar Hospital System in which patients call in to place their meal orders. ...
- Apr 11
Washington, DC
... • Answering phones • Maintained up to date all the record of complete work Chase Brexton Health Care: Baltimore MD 2011-2017 Bilingual Call Center Representative. • Answer telephone promptly and in polite and professional manner • Obtain and enter ...
- Apr 10