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San Jose, CA
... *Answering the telephone using Avaya voice messaging equipment. 8/1995 - 1/1997 Adecco Personnel Services Cupertino, Calif. UNIX Systems Administrator on contract at Apple Computer *Issued Security Dynamics tokens based on a SunOS Solution *Entered ...
- 2012 Dec 15
Mountain View, CA
... Familiar with CRM, IVR, CTI, VR, FAQ, AVAYA, Six Sigma TECHNICAL SKILLS: Platforms: Windows 7/Vista/XP, MAC OS, iPhone OS, Android OS Bug Tracking: Jira, Bugzilla, Elementool Browsers: Mozilla Firefox, Chrome, Safari, Internet Explorer, Opera ...
- 2012 Dec 11
Sunnyvale, CA
... Agility Samsung Telecommunications America, San Jose, CA Software Engineer Intern Jun 11- Mobile Communication Lab Platform and OS Team Aug 11 Independent Development of Browser Performance Benchmarking for the Android Browser Avaya India Pvt. ...
- 2012 Nov 23
San Jose, CA
... Avaya Inc. Milpitas, California Acquired VPNet Technologies in 2001 to integrate VPN and firewall products with existing line of data switches and routers, and to develop security for IP telephones. 2001 - 2002 Distinguished Member of Technical ...
- 2012 Nov 19
San Jose, CA
... Managed Avaya VoIP phone switch and call-center systems for the entire company. Setup monitoring, alerting, and trend analysis for production systems using open-source software. Implemented corporate SSL based VPN for remote access. Provided support ...
- 2012 Nov 14
San Jose, CA
... Highly proficient hands-on technical ability, project management, organizational and troubleshooting skills with hardware and software including Avaya Aura Communication Manager, Nortel CS1000 VOIP; Audix; Octel 250; CallPilot Voicemail; Voice ...
- 2012 Oct 04
Fremont, CA
... Routers M40e, M160 and T640 with passive monitoring PICs, Access Points, WAN (T1/E1, DSLAM), Media Gateways (Cisco ISR, Avaya, Sonus), SIP Servers from Avaya, Cisco, Microsoft, VoIP Phones Virtualization VMWare ESX Server, KVM/Qemu Tools Agilent ...
- 2012 Sep 28
Palo Alto, CA, 94301
... resolved guest issues, managed check-ins • Generated $80K+ in revenue in the first year Cask Technologies San Diego, CA Avaya Contract Intern (Jun - Aug 2011) • Assisted with contract process from quote to cash, corrected equipment records, and ...
- 2012 Sep 19
San Francisco, CA, 95051
... Quality Center, BugZilla and Siebel Products: • SoftSwitches: Telcordia IGCS, Innomedia • Network Equipment: ShoreTel, Cisco, Avaya and Innomedia IP Phones • PBX System: ShoreTel, Cisco, Avaya, Innomedia and Asterisk IP-PBX • Gateways: ShoreTel ...
- 2012 Apr 05
San Jose, CA, 95148
... Collaborated with customers and third party vendors integrated the Blackberry MVS with PBX switches such as: Cisco Systems, Siemens, Avaya, Nortel, Mitel, NEC; Blackberry handheld devices and Blackberry Enterprise Server (BES). Provided project ...
- 2011 Oct 25