Engineer Quality Assurance

Bharani Sivaswami

Email: *******@******.***

LinkedIn: http://goo.gl/Upkt1

Phone: 408-***-****

PROFILE SENIOR SOFTWARE QA ENGINEER

Dynamic career spanning 7+ years involving, regression, functional and performance testing of Mobile routers and VoIP infrastructure products, including IP PBX, IP Phones, VoIP switches and Device management systems.

OBJECTIVE

A Senior Software QA Engineering position that will allow me to utilize my technical experience, skills and education, while giving me the opportunity to grow within the organization.

SKILL-SET

Protocols:

• VoIP: SIP, MGCP, DQoS/PCMM, DOCSIS 2.0/3.0

• Network: TCP/IP, NAT, RTP, RADIUS

Programming languages and environments:

• Scripting Languages: Unix Shell, Perl

• Mobile Platforms: iPhone, Andriod, Blackberry and Nokia

• OS: Solaris, Linux, Cisco IOS, Windows

• Database: SQL, MySQL

• Configuration Management: Quality Center, BugZilla and Siebel

Products:

• SoftSwitches: Telcordia IGCS, Innomedia

• Network Equipment: ShoreTel, Cisco, Avaya and Innomedia IP Phones

• PBX System: ShoreTel, Cisco, Avaya, Innomedia and Asterisk IP-PBX

• Gateways: ShoreTel Mobility Router, Innomedia MTAs, Cisco CMTS Gateways

Network Test Tools:

• Network Tools: Wireshark, IPERF, SmartBits 200, Chariot IQ

• VoIP Bulk Call generators: Spirent, Abacus, Cresendo, Ameritec AM2

• Voice Quality measurement: Digital Speech Level Analyzer (DSLA II)

EDUCATION

Year Degree Obtained Institution : Aug 2006 Master of Science (M.S.)

Software Engineering San Jose State University

San Jose, CA, USA

Year Degree Obtained Institution : Jun 2000 Bachelor Of Engineering (B.E.)

Computer Science Madras University

Chennai, TN, India

PROFESSIONAL EXPERIENCE

Apr 2011 Mar 2012 Senior Software QA Engineer ShoreTel Inc

PROJECT TITLE ShoreTel Mobility Router (SMR)

THE PROJECT The ShoreTel Mobility Router is a platform for Mobile Convergence which provides seamless, location-based handover for voice and data as you roam between WiFi and on the cellular networks.

ON-THE-JOB ACCOMPLISHMENTS

Was solely responsible for test case design, planning and execution of the following SMR features:

• High Availability (HA)

• Adaptive Multi-Rate (AMR) Codec Licensing

• Configuration Back up & Restore

• PBX Account Code and Licensing

• Agito to ShoreTel re-branding

Shared responsibility for test case design, planning and execution of the following SMR features:

• UI and CLI testing of SMR portal

• G729 transcoding

• Unified Communication Presence with Local and LDAP users

• SIP Trunking

• Roam Anywhere Client mobile application

• Call quality analysis & performance

• Inter-op testing of call features with Cisco and Avaya PBX

• Remote access (RAST) tunneling, DHCP, Authentication and NAT routing

• PBX simulator for unit testing

• Firmware upgrade/downgrade

Jan 2007 - March 2011 Software QA Engineer Innomedia Inc

PROJECT TITLE

Enterprise Session Border Controller (ESBC), IP-PBX, IP-Phone and Media Terminal Adaptor

THE PROJECT ESBC (Enterprise Session Border Controller) delivers SIP Trunking with built in DOCSIS 2.0/3.0 cable support.

ON-THE-JOB ACCOMPLISHMENTS

Was solely responsible for design and execution of test cases for the following:

• SIP features including ALG, Forking, Trunking, B2BUA, DQoS and Call quality on Innomedia's Enterprise Session Border Controller

• HTTP and Multicast provisioning of IP Phones on Innomedia's IP-PBX.

• UI testing of Innomedia's Provisioning & Device management System.

• DQoS service flows between Innomedia's Embedded Multimedia Terminal Adapter and the CMTS

• Bulk call load testing using in-house tools

• Provisioning sever and DMS using GUI and SNMP interfaces

Jan 2006 Dec 2006 Software QA Engineer AOL LLC

PROJECT TITLE AOL Pictures

THE PROJECT Quality Assurance of AOL Pictures

ON-THE-JOB ACCOMPLISHMENTS

• Executed functional test cases and analyzed defect reports for AOL pictures.

• Learnt the various QA Procedures and practices in the industry.

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