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Columbus, OH
... Implemented trouble ticketing process for end users to report to Interactive Intelligence Managed Services. Lead project for the centralized consolidation of all Ohio Health Telephone Operators on to the Interactive Intelligence system. Planned and ...
- May 02
Columbus, OH, 43215
... Drill Down to Transactions Based on approvals and after completion of UAT, deployment done into production through Change Management Process Working on Service now ticketing tool. Company: Accenture Client: Rio Tinto Sep 2022 - Jul 2023 Role: HFM & ...
- Apr 22
Columbus, OH
... Cisco VoIP phones Ticketing Systems – ServiceNow, Citrix, Eagle, Vulcan Professional experience: Company: Insight Global LLC / COTA – Central Ohio Transit Authority Jul 2023 - Jan 2024 Position: Service Desk Analyst A client of Insight Global is ...
- Apr 14
Gahanna, OH
... Experienced in using ticketing and tracking tools like Jira, Remedy, Bugzilla, Confluence, and ServiceNow for project management and issue tracking. Proficient in testing tools including SonarQube and JUnit for ensuring the quality and reliability ...
- Apr 11
Columbus, OH
... Care • Call Center • Customer Service • Customer Support • CSR • Guest Services • Venipuncture • Behavioral Health • Phlebotomy Additional Information Skills Dependable, reliable, able to type 30 wpm, CPR trained, Dermal puncture, Venal Puncture,
- Apr 10
Dublin, OH
... ESXi, vSphere, VMotion, vCenter, Template, HA, DRS, Clone, Monitoring Tools: Prometheus, Dynatrace, Nagios, Splunk Ticketing Systems: BMC Remedy, Jira, ServiceNOW, Disk Storage Management: SAN, RAID, LVM, Filesystems XFS, EXT4, Ext3 Webservers ...
- Apr 07
Blacklick, OH
... College Preparatory Portsmouth High School - Portsmouth, OH August 1989 to May 1993 Skills • Microsoft Office (10+ years) • Database Management (8 years) • Computer Skills (10+ years) • Sales (8 years) • Receptionist (5 years) • CRM (4 years) • CSR ...
- Apr 06
Columbus, OH, 43209
... Mail Handler WFS Worldwide Flight Services - Columbus, OH July 2020 to October 2020 Retrieved and sorted bulk mail from trailers, then transported it to trucks for delivery to post offices. Merchandise Associate JCPenney - Columbus, OH August 2019 ...
- Mar 26
West Jefferson, OH
GERRI GOLDBERG ad4frz@r.postjobfree.com 609-***-**** West Jefferson OH Summary Dedicated CSR Manager with solid background in high-volume office environments focused on delivering exceptional Account retention and operational support with ...
- Mar 19
Columbus, OH
... Customer Service Teleperformance, Westerville, Ohio 2014 - 2018 • Excellent communication skills (verbal and written) • Strong problem-solving abilities • Proficiency in CRM software and ticketing systems • Empathy and patience in addressing ...
- Mar 14