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Integrated Communications & Digital Content Strategist

Washington, DC
... 2010 – 2011 Conducted total web content audit and redesign (budget oversight, content development, vendor selection and man- agement, taxonomy, SEO, UX optimization, user testing, etc.) on a shoe-string budget and highly compressed (7-month) ... - May 14

Customer Service Relations

Washington, DC
... Retained accounts by addressing potential cancellations and offering catered solutions to maintain account status. Compiled customer feedback and recommended service delivery improvements to management. Surpassed performance goals by approaching all ... - May 14

Administrative Officer Public Works

Washington, DC
... doubled division revenue in special accounts. Prior Experience: Budget Planning Analyst (Municipal Utility), Marketing ... & AFFILIATIONS Technologies: Salesforce, Oracle, SAP, Microsoft Office Software Suite (Word, Excel, PowerPoint) ... - May 13

SharePoint SME / Power Platform - Consultant

Vienna, VA
... Federal Government computing platforms Consulted with prime vendor in the use of Office 365/SPO-MS Teams in place of Slack ... creation of Active Directory accounts for the incoming and decommissioning of AD accounts for off-boarding employees. ... - May 13

Quality Assurance Information Technology

Herndon, VA
... As a sales agent, speaking to a new customer, Sales Force needs to show what consumer products, promotions, accounts, orders, billing and payments, service availability, adjustments, consent preferences and messages potentially available at a ... - May 13

Project Manager Management

Washington, DC
... and Business Management Special skills • Speaking 3 language (English-Farsi-Turkish) • Excel • Word & PDF • SAP • CAD • Solid works pro • BIM (Auto Desk, AutoCAD) • Microsoft Office (Excel, Power Point, Word, Outlook) • Premier • Mat lab • Corel - May 13

Life Cycle Software Development

Fairfax, VA
... Create UiPath scripts to automate test cases for SAP BI Reports (data comparison) and AWS Cloud test scenarios, enhancing efficiency and accuracy. Analyze requirements and user stories to formulate detailed test designs and conditions, ensuring ... - May 13

Technical Support Call Center

Washington, DC
... • Maintained vendor relationships to ensure effective support and procurement. • Learned and supported new technologies, including iPhone and other Apple products. • Communicated highly technical information to both technical and non-technical ... - May 13

Customer Support Security Clearance

Washington, DC
... per week) (Job suspended due to coronavirus) Documented, scheduled tickets through Service Now Created and configure user accounts in Active Directory Configured Active Directory group policies Created user home drive in Active Directory Moved PC to ... - May 13

Scrum Master Service Delivery

Silver Spring, MD
... along with vendor management with strong written/oral skills. Managed a staff of 100+ with a strong eye for detail. Directive and configuration management with policy stewardship. SPALT Configuration and Process Improvement. Technical Proficiencies ... - May 13
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