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Lagos, Nigeria
... making of work Communicational Skills Utilized internet email as an effective communication tool Answered inbound and out bounds calls in a professional manner Demonstrated an idea of sound communication in a team environment and influence action. ...
- May 06
Lagos, Nigeria
... Making inbound and outbound calls Education Abia state university, Uturu Accounting 2:2 Skills Communication Problem solving Empathy Active listener Teamwork Flexibility OKONKWO VIVIAN Emotional intelligence Critical thinking skills Projects ...
- May 03
Lagos, Nigeria
Work Experience Temple Insurance Broker Ltd, Surulere, Lagos Nigeria 2017 – 2022 Customer Service Executive Answered regular customer queries, articulated customer concerns and contributed to solutions within scope of work through inbound and ...
- Apr 30
Lagos, Nigeria
... Data base clean-up for both inbound and outbound calls Resolve customers’ queries – Billing and Technical. Activation of new subscribers’ accounts. Churn management/recovery, Customer Retention and Satisfaction. Teacher of English (National Youth ...
- Apr 29
Lagos, Nigeria
... • Developing a robust payment system and web portal for managing Inbound and Outbound transactions, Dispute, Settlement and account management. • Successfully supporting the integration of payment switches, gateways. • Developing and Integrating ...
- Apr 24
Lagos, Nigeria
... to team effort by accomplishing related results as CUSTOMER CARE INTERN United Bank for Africa PLC (UBA) 2009 - 2013 Received inbound calls from customers. Document all calls with regards to customer's inquires accurately using call tracking system. ...
- Apr 22
Lagos, Nigeria
... Providing customer service and support for all inbound/outbound calls, emails, chats, social media posts, etc. • Managed the resolution of escalated issues through effective communication with customers and internal teams to ensure a timely response ...
- Apr 18
Lagos, Nigeria
... • Document daily shipments and deliveries to replenish inventory • Managed inbound call volume of over 10 calls per hour. • Tracking orders and deliveries • Attending to client’s concerns, queries, and feedbacks • Administered billing enquiries and ...
- Apr 18
Lagos, Nigeria
... Customer service Excellent communication and interpersonal relations skills Ability to manage an irate customer [Inbound / Outbound calls] Understand new concept easily [Product knowledge] Proficiency with the use of Microsoft word, Excel, ...
- Apr 15
Lagos, Nigeria
... ● Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously. ● Assisted in conducting laboratory tests, ensuring accurate and reliable results. Customer Service Representative Kimex ...
- Apr 11