Customer Accounts Support
Resume:
Feb 2020 - May 2021
Okonkwo Vivian
No 7A ifeanyi Mgbolu Cresent, Canal estate, Ago palace, Lagos 070******** *************@*******.***
Objective
I am a flexible person seeking employment which will allow development, growth and make use of my existing skills
Experience
Outcess Solutions Nigeria Limited(Airtel)
KYC compliant office/NIN update
I. Review and evaluate documentation for new customer accounts. 2. To ensure that the business follows due process and will not be held liable for non-compliance issues. 3. Validating and reviewing NIN registration update 4. Validating and matching images of old and New Airtel subscribers with their NIN details Levoy fortunes
Customer Representative officer/Accountant
1. Acknowledging customer complaints
2. Keeping records of customer interactions
3. Providing customer support
4. Process customer accounts and file documents
5. Going miles to see the customers are satisfied Alfredo lounge, Restaurant and bar
Receptionist/Cashier
1. Serve visitors by greeting, welcoming, and directing them appropriately. 2. Notify relevant employees when visitors arrive 3. Keep an eye on security and telecommunications systems 4. Answer visitors' questions, calls, and provide them with the relevant information. 5. Communicates with customers, and assists other restaurant staff as needed. Linco Machine parts
Accountant/ front desk receptionist
1. Organizing, calculating, and analyzing to help my company keep accurate records and run more efficiently 2. Greeting and Attending to customers
3. Tracking all the money that flows in and out of a business. 4. Sales
5. Balancing the accounts at the end of day
6. Making inbound and outbound calls
Education
Abia state university, Uturu
Accounting
2:2
Skills
Communication
Problem solving
Empathy
Active listener
Teamwork
Flexibility
OKONKWO VIVIAN
Emotional intelligence
Critical thinking skills
Projects
Information and communication technology in Accounting systems It enhances Accountant's duties and responsibilities ICT makes Accounting processes easier
Languages
English
Igbo
Reference
- LevoyFortunes
Customer representative officer
**********@*****.***
Contact this candidate