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Columbus, OH, 43201
... - Analyzing and Visualizing Data with Power BI, Davidson College – USA June 2023 – July 2023 Scrum Masters y Fundamentos Scrum, Universik - Colombia August 2021 – November 2021 ITIL Foundation Certificate in IT Service Management, Axelos Global Best ...
- May 12
Columbus, OH, 43201
... Perform all the above tasks in ITIL and ServiceNow platforms to provide the status of project tasks and upload project documentation/collateral. Complete the required solution orders and submit them to DXC Global Partners for processing. Obtain ...
- May 08
Columbus, OH
... Managed ITIL change control process for Interactive Intelligence, Vocera, and Nortel PBX systems. Implemented trouble ticketing process for end users to report to Interactive Intelligence Managed Services. Lead project for the centralized ...
- May 02
Columbus, OH
... Performance Tuning ● Machine Learning, & Deep Learning model development ● Operating Systems – Windows, Unix, Linux, MacOS ● ITSM Tools – ServiceNow, Jira ● Database Management – Microsoft SQL Server, MySQL, Oracle DB ● Scripting – PowerShell, Bash, ...
- Apr 25
Westerville, OH
... with Microsoft Visual Basic 4.0 Microsoft Access Developer’s Toolkit Microsoft Visual InterDev 6.0 Microsoft Windows 2000 Server Microsoft Solution Architecture SQL 7.0 Administration SQL 7.0 Designing and Implementing ITIL – Foundations Tableau
- Apr 25
Columbus, OH
... acquisitions and inventory control (EWM, TM) Initiated analysis project to discover issues within workforce operations and remedy found issues Implemented client life cycles for design, build, and procurement reducing man hours by 13% Communicated ...
- Apr 25
Columbus, OH, 43215
... Worked on ticketing tool like Remedy Make modifications to the logic/business rules as necessary. References: Provided upon request…
- Apr 22
Reynoldsburg, OH
... A/B testing to identify the root cause of transverse subsurface cracks on steel slabs Results were used to design a field experiment to confirm root cause and remedy the issue WORK EXPERIENCE Cleveland Cliffs - Hot Dip Galvanizing Columbus, Ohio Sr. ...
- Apr 22
Columbus, OH
... Library (ITIL) based process development, relationship building, issue resolution, data conversion and mergers, and technical training Managed multiple projects and programs in the Banking and Insurance industries through all life cycle phases. ...
- Apr 15
Columbus, OH
... Remedy; Host on Demand; Remote Access. Service Now Software- Microsoft Office; Lotus Notes; Link/Skype; Clarity; Lansweeper, Microsoft Teams; MacAfee Antivirus Security etc. Hardware- Dell Printers, Laptops, Desktops; HP Printers, Laptops; Cannon, ...
- Apr 14