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Orlando, FL, 32825
... SunGard Higher Education (Maitland, FL) 12/2008 – 10/2011 Helpdesk Analyst I Complete Knowledge of systems such as Wiki, ITSM, Remedy, HDO 5 and 6, Datatel, Clean Access Agent, Blackboard, Angel, SAP, WebCT, SNOW Full working knowledge of ITIL and ...
- Apr 21
Leesburg, FL
... Coordinate continuous development of 24/7/365 production support through thorough documentation of run books for Level 1, Level 2, Level 3 ITIL implementations with 80% resourcing implementing best shore practices to meet financial commitments. ...
- Apr 18
Orlando, FL
... degree CERTIFICATIONS CompTia A+ Hardware & Operation Systems Comp Tia Network + CNA Novell MCP 2000 Server & Professional Florida Professional Teaching Certificate (Middle Grades Integrated Curriculum) ITIL Foundation Pacesetter Award Oracle
- Apr 15
Orlando, FL
... in Information Systems FAMINAS BH Technical Certifications PostgreSQL 12 Associate DP-300: Azure Database Associate MCSA e MCSE – SQL Server 2019 ITIL V4 Foundations Professional Experience Database Specialist at Ria Money Transfer April/2023 – ...
- Apr 10
Maitland, FL, 32751
... ●Implemented storage system policy and procedure improvements using the ITIL model. ●Monitored and maintained Windows Servers, HP/UX, Linux RedHat, Citrix, MS Exchange, Active Directory, EMC SAN, StorageTec SAN, HP SAN, Oracle, SQL Server for the ...
- Mar 18
Oviedo, FL
... •Certificate Authority Workstation •COMSEC Manager Avionics Technician May 1986-July 1998 EDUCATION BA Interdisciplinary Studies with Honors Dec 2015 Belhaven CERTIFICATION ISACA CISM CompTIA A+, Project+, Network+, Security+ ITIL v3 CIW Associate ...
- Mar 11
Orlando, FL
... Studied ITIL v3, MCSE. LM SSC CAM, Certified Principal Engineer (CPE). Education: MBA, 1984; BSME, 1982; Bradley Univ. Info Tech: Computer Sciences Corp. (CSC); LM; Batky-Howell. Stanford Chief System Engineer Cert 2008. US Citizen. LM Program Mgr ...
- Mar 01
Orlando, FL
... (10+ years) • Optical Networks (10+ years) • DWDM (10+ years) • CWDM (10+ years) • Cloud (3 years) • IT Support (7 years) • Autocad (5+ years) • Windows (10+ years) • MS Office (10+ years) Courses / Certifications ITIL V3 Foundation certification; ...
- Feb 27
Orlando, FL
... ●Implemented ITIL best practices to maintain customer satisfaction by over 90%. ●Developed network security measures to protect company data. ●Implemented network monitoring tools for continuous availability and performance. Education Master of ...
- Feb 18
Windermere, FL, 34786
... Microsoft ( Word, Excel, MS Projects ) Methodologies SDLC : Software Development Life Cycle ITIL Management : Strategy-Design-Transition-Operation-Continual Service -Improvement SIX SIGMA : DMAIC ( For improving existing business processes ) Design ...
- Feb 14