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Resumes 1 - 10 of 331 |
Conroe, TX
... oAdvised and guided users on technical matters, reducing helpdesk tickets by 25% and enhancing overall user proficiency in IT resource utilization. oDiagnosed and rectified issues in computer systems and peripherals, achieving a 30% reduction in ...
- May 03
Houston, TX
... diagnose, and resolve cable issues 10/2012-10/2015, Helpdesk Support(Contract) Collabra -JP Morgan Chase- Virtual Desktop Infrastructure (VDI), (Houston, TX) Provide Virtual Desktop Infrastructure support Resolve Hardware and Software isues. ...
- Apr 29
Houston, TX
... Created manned helpdesk and technical support center using Altiris products for helpdesk ticket tracking, new software deployment, upgrades, monitoring, and disaster recovery. EDUCATION & CERTIFICATION MS in IT (MSIS) 2023 – 2024 MBA in Marketing ...
- Apr 15
Houston, TX
... Policy and Procedures Collaborative Team Player Cloud Plus PowerShell Proactive, results-oriented Technical Solutions Specialist with exemplary experience encompassing sales and marketing, operational services, IT, helpdesk, and data analysis. ...
- Apr 11
Humble, TX
... • Generate and review key reports with various project leaders Engie (Alava Consulting) 06/2019 - 03/2020 Title: Queue Manager • Monitor dedicated helpdesk queues and assign tickets to appropriate technician tier level for troubleshooting and ticket ...
- Mar 31
Houston, TX
... Education ITT Technical Institute, Webster, TX Associate of Applied Science, Information Technology- Computer Network Systems Date of Graduation: June 2011 Experience Expires Staffing/ Tenaris November 2024 - Current IT Helpdesk Contractor - ...
- Mar 24
Spring, TX
... •Manage team for proper resolution of INC’s and tasks •Helpdesk management of a team of 7 states, 44 locations •Inventory Control and procurement of hardware to include PC’s, laptops, network hardware, software •IDF Maintenance, site checkups per ...
- Mar 19
Houston, TX
... and Adapta Financial Database Responsible for the Historical Storage of student grades in PowerSchool for the district Provided helpdesk support by handling support calls from central office and school personnel for problems and repairs related to ...
- Mar 04
Houston, TX
... – April, 2011 – November, 2014 Records Specialist • Worked the records helpdesk for Shell Real Estate Dept. • Answering phones. Processing request for customers requesting boxes at IRON MOUNTAIN, offsite storage, for both retrieval and returns. • ...
- Mar 02
Houston, TX, 77049
... Assessment Certification Weatherford June 02, 2011 Lithium Battery Safety Awareness Certification Weatherford May 31, 2011 IT Helpdesk Management - MEMOcast Certification Weatherford April 17, 2012 Radiation Awareness Training Certification - ...
- Feb 20