Al Khor, Qatar
... to appease/pacify the complainant in accordance with the applicable SLA.· Provides helpdesk assistance within company standards and/or applicable customer SLA, all queries from business partners and customers to enhance “first call resolution”. ...
- 2021 Jan 10
Al Khor, Qatar
... 3rd Party integration, ATP, commissioning, live activation, training customer • Account Engineering: live support, helpdesk, change requests, customer technical follow-up • Operational Support: system monitoring, daily health-care, preventive ...
- 2019 May 28