New Delhi, Delhi, India
... process knowledge. Responsible to do Start of Day (SOD) and End of Day reports (EOD) including few major process related reports . Excellent performance delivered with zero errors and outstanding quality. Prior to this worked for B2B Semi-Voice ...
- Jun 08
Hollywood, CA, 90028
... • Lead Management Team by building focus and follow-through with “one voice” communication • Managed busy and highly popular ... • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures. • Maintained top-notch ...
- Jun 08
Ennis, TX, 75119
... Circle Englewood, CO 80112 Sold Comcast Business Internet, Voice, and TV services through outbound cold calling to small ... Guided service providers through the Home Advisor membership approval process which included a criminal background check, ...
- Jun 08
Columbus, OH
... Process payments and refunds. Identify customers’ needs, clarify information, research every issue and provide solutions and ... Mast Global/Victoria's Secret, Reynoldsburg, OH Nov 2019 - Dec 2019 Customer Service Picking - Using their "Jennifer" voice ...
- Jun 07
Mill Valley, CA
... Verint Impact 360, Forecasting and Scheduling, Desktop & Process Analytics WFM. Call Ticket logs: ServiceNow, Salesforce, ... Provide oversight and emergency response coverage to maintain a >1800 agent call center maintaining a >99% voice and screen ...
- Jun 07
Coppell, TX
... integrating and fine-tuning OpenAI's Whisper model, enhancing the accessibility and analysis of voice data across platforms. ... deliver innovative machine learning strategies, delivering a 15% uplift in operational efficiency and process optimization. ...
- Jun 07
Lake Worth, FL
... Root cause application process failures e.g. broken approvals. Serve as a voice of the customer for process and application enhancements. Reassignment of existing contracts to other users. Support departmental training initiatives. Conduct WebEx ...
- Jun 07
San Antonio, TX
... on a daily basis with regard to pre-sale engineering and design of D$3's, etc, fo voice and data applications. ... design of more complex networks as they pertair the ordering process, Additionally, I served as second level escalations for ...
- Jun 07
Boca Raton, FL
... in partnership with the CISO and IT infrastructure teams, integrating the results with the Risk Management process. ... entities covering multiple complex platforms (Mainframe, AS400, Oracle, DB2, Win-SQL, UNIX, LAN, WAN and Voice). ...
- Jun 07
Dubai, United Arab Emirates
... customer complaints to the ADIB organisation as defined per process and standards set in Complaints Resolution Unit Ensure ... Assign the ticket / Incidents to appropriate team (Desktop, Voice and Application support) Track and monitor service ticket ...
- Jun 07