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Las Vegas, NV
... EXPERIENCE 2022 - Present Tier 2 Lead Support Engineer 8x8® Enterprise Communications •Conduct in-depth research on complex technical issues at an advanced level. •Offer direct support to internal departments and customers, including Retention, ...
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Detroit, MI
Dion Stephens DRIVER Detroit, MI ***** ********@*********.*** +1-313-***-**** To obtain a challenging full-time position, utilizing abilities developed through my experience and education, and where individual achievements and performance will be ...
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Davenport, IA
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Dixon, CA
... Results oriented leader with over 17 years of progressive management and 12 years quality/performance improvement experience in highly regulated arenas such as acute health care, Aviation, Maintenance, Healthcare Insurance, and Banking settings. ...
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Charlotte, NC
... Proven leader in leveraging advanced analytics, process automation, and CCaaS platforms to optimize forecasting, scheduling, and financial performance in global contact centers. Skilled in AI Driven WFM Models, AWS Connect, Alvaria (Aspect), Genesys ...
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Springfield, IL
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San Jose, CA
Professional Summary 510-***-**** Senior QA Engineer/Module Lead with 10+ years of experience in Automation Testing and ... guidelines that included functional testing, load testing, performance and regression testing of the desktop application. ...
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Hollister, CA, 95023
... •Evaluate team and personnel performance and recommending changes affecting short-term project growth and success Global Connection to Employment, Seaside, CA Client: Defense Manpower Data Center (DMDC) Lead QA Engineer March 2014 – July 2021 ...
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Overland Park, KS
... Microsoft Power BI Development & Administration (Microsoft) ZoHo CRM Development (Zoho/Deluge) CEH/CCNA Training (Self Study) AI-100 for Beginners (Mphasis) Github Copilot Essentials - S1 (Mphasis/Microsoft) DATA/SOFTWARE SKILLS Operating Systems - ...
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Salt Lake City, UT
... 2019– 2024 SEO, Google/ZeroChaos • Analyzed Google ads to optimize search engine performance. 2014– 2017 Editor, St. Petersburg Review • Selected, solicited, and edited prose and poetry for publication • Corresponded with authors and editor-in-chief ...
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