Talent Development Leader

Renee McDonogh

Fort Mill, SC 803-***-**** *************@*****.*** www.linkedin.com/in/renee-mcdonogh

Career Summary

•Innovative Learning & Development Leader with 20+ years of expertise spanning training management, organizational development, revenue acceleration, and instructional design, primarily focusing on driving business impact through high-impact learning strategies.

•Recognized for a proven track record of leading cross-functional collaboration, integrating AI-driven learning technologies, and optimizing talent development programs to enhance workforce performance and engagement.

•Designed and executed nationwide training programs for major retail accounts, achieving a 60% year-over-year increase in customer training engagements and managing a team of trainers across 4 U.S. regions.

•Spearheaded the company-wide transition to Salesforce, collaborating with Sales, IT, and Finance teams to develop a streamlined training process that was implemented 1 month ahead of schedule.

•Led the successful execution of 173 national training events in a single year, training over 25K associates, securing a 70% increase in training participation, and earning a management award from the CMO.

Professional Work Experience

Trible’s Inc – Fort Mill, SC

Manager 2024 – Current

•Hired, trained, and currently manage a team of 5, designing onboarding processes, teaching IBM AS400 system operations, and optimizing daily branch activities to enhance efficiency and customer service.

•Focus on leading the successful launch of Trible’s 33rd location, including managing all aspects of store build-out, vendor coordination, and retail and warehouse operations to establish a fully functional distribution center.

•Oversee all financial and operational aspects of the branch, managing invoicing, vendor negotiations, and procurement processes to maintain profitability and operational excellence.

•Create IT infrastructure and operational workflows, working with third-party vendors to implement a VPN, barcode scanning system, and front-of-house merchandising, ensuring seamless warehouse functionality.

•Drive business growth through marketing initiatives, promotions, and direct customer engagement, expanding the customer base and building strong industry relationships in the Southeast region.

•Recognized for developing and implementing inventory and warehouse management systems, collaborating with buyers to ensure optimal product mix, including appliances, HVAC equipment, plumbing, and maintenance supplies.

General Electric Appliances, a Haier Company – Various Locations/Remote

Learning Manager (Keller, TX Remote) 2014 – 2018

•Managed and expanded a geographically dispersed team of 3 field-based trainers across the US, scaling training programs to all national retail accounts, including Home Depot, and driving a 60% year-over-year increase in customer training engagements.

•Designed and executed product training programs in collaboration with Sales, Marketing, and Product Development teams, creating consumer benefit messaging, value propositions, and launch strategies for both mass-market and luxury brands, including Monogram.

•Spearheaded large-scale national training events, overseeing planning, vendor negotiations, budgeting, and execution to ensure a consistent and high-quality training experience across all locations.

•Led the development of a new luxury product training initiative, launching Monogram as a premium appliance brand and conducting exclusive in-person training sessions to strengthen brand positioning and product adoption.

•Built a cross-functional reporting system to collect and analyze customer insights, optimizing business strategy and ensuring ROI-driven training initiatives.

•Expanded strategic learning partnerships, working with Sales Leadership and Marketing to identify growth markets and enhance training engagement through data-driven insights and customer-centric learning experiences.

National Account Trainer (Louisville, KY) 2011 – 2014

•Led the company-wide transition to Salesforce, collaborating with Sales and IT teams to streamline training execution, ensuring a seamless migration from the GE internal training tool to Salesforce.com while delivering key milestones one month ahead of schedule.

•Managed and executed 173 national training events in 2013, setting a record by training over 25,000 associates, a 70% increase year-over-year, earning the 2013 Management Award from the CMO.

•Oversaw a $185,000 vendor and logistics budget for 32 training locations, optimizing processes through strategic planning and analytical decision-making to come in $21,000 under budget.

•Developed and launched GE Appliance’s first national training partnership with Lowe’s, working cross-functionally to align business objectives, resulting in a 27% year-over-year sales increase in the laundry category.

•Managed key partner relationships with GE’s largest customers, coordinating 100+ in-person training events annually and delivering virtual training to thousands of associates, ensuring alignment with brand and product strategies.

•Spearheaded a technology transition from laptops to iPads for field teams, developing LMS modules and virtual WebEx training, successfully onboarding 275+ employees without disrupting sales operations.

Sales Operations Manager (Louisville, KY) 2009 – 2011

•Led the pilot transition to Salesforce, integrating business analysis and project management strategies to streamline operations and enhance cross-functional collaboration between Finance, Sales, and IT.

•Developed and implemented a sales commission system for 2K+ accounts, ensuring 100% store-level sales accuracy and earning a management award for optimizing budget-setting and incentive structures.

•Identified and eliminated $24K in excess Telecom T&L expenses by conducting a spending analysis and optimizing phone and internet plans to reduce operational costs.

•Designed and launched a career development & recognition program for high-potential sales employees, resulting in 4 out of 9 attendees securing HQ roles and strengthening leadership succession planning.

•Digitized a 5-year paper documentation process, developing reports, dashboards, and a virtual library to improve compliance, streamline legal document retention for 15 years, and enhance organizational efficiency.

Area Merchandising Specialist (Louisville, KY / Pittsburgh, PA / Cleveland, OH) 2006 – 2009

•Selected for GE’s 2009 Corporate Leadership Program at Crotonville and successfully completed CECOR Training, gaining advanced leadership and operational expertise.

•Trained and mentored eight corporate trainees to backfill the AMS role, establishing seven new sales territories and developing a structured 2-month onboarding and training program to ensure a smooth transition.

•Drove a 20% increase in High-Efficiency Laundry sales across assigned Lowe’s accounts by implementing strategic merchandising initiatives and increasing in-store stock from one to five units per location.

•Served as a peer mentor for the Mideast Team, guiding sales strategies, problem-solving, and operational efficiency while leading monthly AMS conference calls to align regional initiatives.

•Maintained consistent sales penetration during a high-impact transition period, ensuring business continuity and sustained market performance across key retail partners.

Area Sales Manager (Louisville, KY) 2004 – 2006

•Managed a Southeast territory of 300+ accounts, building strong relationships with key decision-makers and implementing strategic sales initiatives that consistently exceeded budget every quarter.

•Drove market expansion and sales growth through targeted account management and consultative selling, earning a promotion to a field role based on top performance.

Additional Experience

Louisville Eccentric Observer (LEO) – Louisville, KY Account Executive

The Courier-Journal/Gannett – Louisville, KY Assistant Account Executive

Education & Professional Development

University of Louisville, Louisville, KY – Master's (MA), Human Resource Organizational Development

University of Louisville; Louisville, KY – Bachelor of Arts (BA), Communications

GE Management Development Institute – Commercial Leadership Program (CECOR) Six Sigma, Greenbelt Certification Facilitation Certification GE Presentation Skills Challenger Sales Certified NPS Certification CPTM Certification

Core Competencies

Master's Human Resources & Organizational Development

Learning & Development

Training Program Design

Organizational Development

Instructional Design

Leadership & Coaching

Cross-Functional Collaboration

Project & Program Management

Sales Training & Enablement

Process Improvement

Vendor & Budget Management

LMS Administration

AI & Digital Learning Tools

Talent Development & Engagement

Articulate Rise 360

MyLearning

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