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San Francisco, CA, 94122
... QUALIFICATIONS HIGHLIGHTS: • Extensive experience in IT Service Management • ITIL V3 certified • Strong attention to detail, critical thinker, effective communicator, ability to work independently and ability to work under pressure • Broad knowledge ...
- 2023 Sep 16
Pleasant Hill, CA
... Peterson Page 2 of 3 Designed and Implemented ITIL-focused operational processes across business units, including Service Delivery and Project Engineering. DIRECTOR OF CLIENT STRATEGY XANTRION INC, OAKLAND, CA (August 2017 – July 2020) Led vision, ...
- 2023 Sep 11
South San Francisco, CA
... University of Phoenix ●Major: Information Systems ●Minor: Business Administration Certifications 2020 Peoplert.org ●ITIL 4 Foundation
- 2023 Aug 28
San Francisco, CA
... PRIs Call flows design and optimization Vendor management and contract negotiation including HCL, Avaya, and ATT Service NOW ITIL development, change management LogRhythm development for security defined definitions Palo Alto NG firewall improvement ...
- 2023 Aug 03
San Leandro, CA
... (NIST, COBIT, ITIL, ISO/IEC). • Expert in Microsoft Office Suite including Excel, and use of Cyber Security Monitoring tools (i.e., pfSense Firewall Manager, Nessus, Nmap, Alien Vault, and Wireshark). • Experienced investigating and analyzing Cyber ...
- 2023 Jun 23
San Francisco, CA
... Recognition Training for the Construction Industry, American Safety Council, Inc, Remote 2019 OEC-7057860 Project management: ITIL v.3 Foundation certificate, Gatwick 2006 PRINCE2 Projects in Controlled Environments Foundation, Houston 2008 Lean ...
- 2023 Apr 27
Oakland, CA
... • ServiceNow • Change management • ITIL • Microsoft Windows Server • Help Desk • Operating Systems Languages • Spanish - Fluent • English - Fluent • American Sign Language - Intermediate Certifications and Licenses Food Handler Certification
- 2023 Apr 24
Oakland, CA
... Customer Relationship Management (CRM) Cyber security Oracle DB Auto CAD ASP.NET C# Postgre SQL RabbitMQ SaaS ITIL PL\SQL Silverlight MS BI IBM Lotus Notes Java FOXPro C++ Java PHP DNS DHCP HTML Routing Wireless Technologies Low Voltage ...
- 2023 Mar 14
Fremont, CA, 94555
... MCSE (Microsoft certified Solution Expert) VCP 6.5(VMware certified professional) CCNA (Cisco certified network associates) ITIL v3 (in IT service management) MICROSOFT EXCHANGE SERVER 2007 N-PLUS and A-PLUS Type writing English lower (Board of ...
- 2023 Jan 10
Hayward, CA
... Wan Acceleration, Help Desk/Ticketing and PC Support experience Willingness to learn and apply new technologiesIT Project Management Skills and tools, Primavera, BMC Remedy, Service Now, Agile/JIRA- ITIL-Lean Management-MS Project and service now. ...
- 2022 Nov 01