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Helpdesk resumes in Jersey City, NJ

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Manager of IT Operations

Hackensack, NJ
... Hackensack, NJ July 2020 – July 2023 National Director of IT Operations: 2021 – 2023 National Manager of IT Operations: 2020 – 2021 • Directed a team of 40 IT professionals to support day to day operations via helpdesk, desktop, and network. • ... - May 23

CTO

Queens, NY
... financial company that works with other B2B companies In charge of all technology operations that includes managing the helpdesk/desktop/network/DevOps teams, working closely with other internal teams that include HR/Compliance/Sales/project ... - May 20

Project Management Senior It

Queens, NY
... Worked with helpdesk and network operations staff to determine and resolve issues received by clients. So Good Inc. - New York, NY 10/2006 – 06/2008 Web Designer Initiated operations along side out-sourced techs to complete a flourishing website ... - May 19

Network plus certification, knowledge of jamf azure, Active Directory

Bronx, NY, 10467
... ● Utilized Slack, JIRA, WINK, and Helpdesk to create, support, escalate and resolve tickets. ● Participated in SLOD assignment and utilized Capcom, D3+ and Live Schedule to keep an eye on market health as well as monitor performances and identify ... - May 19

Active Directory Mechanical Engineering

Queens, NY
... Address all Citrix issues escalated up from the helpdesk. Tweak the Registry to make incompatible applications work in the Citrix environment. Use Filemon and Regmon to track down application issues as it relates to Citrix.. Created intranet sites ... - May 18

Customer Support Service Delivery

Staten Island, NY
... contracts Prepared preventive maintenance schedules for existing AMC customers and ensured their completion with the help of Helpdesk staff and co-colleagues Extended technical support for Canon Printers like IR2002, IR2002N, IR2202N, Canon Color ... - May 10

Support Specialist Customer Service

Queens, NY
... Dec’21 – Mar ‘23 IT Support/ Help Desktop Support (Level I & II) Provide desk side support for Estee staff as direct by the helpdesk manager. Support for MS Windows10 / Office suite 365 account administration for Local and remote. Hardware/software ... - May 08

It Manager Operations

Queens, NY
... to all Web applications ( O365, I-Connect (AWS) and Salesforce (Azure), Citrix, VMware) Manage the IT staff and the Helpdesk (Incident, change and problem management) using Service Now Design, develop, implement & coordinate systems, policies & ... - May 06

Engineering Manager Software Development

Oceanside, NY
... ●Planned and integrated Cerberus HelpDesk using PHP and REST to display customer care responses online. ●Spearheaded support and state approval of 1D barcode, 2D barcode, and OCR technologies associated with state tax forms as PDF documents ●Created ... - Apr 22

Corporate Paralegal Private Equity

Manhattan, NY, 10019
... LLP, New York, NY July 2009-May 2012 Helpdesk Associate Bloomberg Law ●Assisted clients with brand new Bloomberg Law legal research website. ●Performed legal research for clients. ●Conducted court docket research for Bloomberg news articles. ... - Apr 17
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