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Columbus, OH
... Mental Health and Addiction Services (3/2003 – 2/2024) Columbus, OH Central Ohio Behavioral Healthcare Rights and Recovery Administrator (4/2022 – 2/2024) Led the Rights and Recovery Office, ensuring recovery-focused culture and patient advocacy. ...
- Aug 06
Columbus, OH
... (Role concluded January 2025.) Owner / Head Pastry Chef Oct 2015 – Jun 2017 The Heavenly Bakery — Self-employed, Central Ohio • Produced made-to-order specialty desserts for individual and corporate clients. • Managed recipe development, purchasing, ...
- Aug 04
Columbus, OH
... Applied NLP with spaCy, NLTK, and Transformers to analyse call centre transcripts and customer complaints for sentiment classification and service improvements. Processed and stored semi-structured data using MongoDB, Cassandra, and indexed datasets ...
- Aug 04
Columbus, OH
... Network Support /CSR Dish Network/ Columbus, OH. 06/2012 – 11/2017 Provided technical support for end-users in a variety of areas including Dish Net network support, AV & VTC troubleshooting, cable tv service, dish equipment, and systems ...
- Jul 30
Westerville, OH
... of Wooster, Wooster, OH September 2021- May 2025 • Supported with calling prospective students to encourage a specific call- to action • Helped compose and send personalized email or text messages to prospective students • Supported social media ...
- Jul 30
Columbus, OH
... • In the Emergency Department, I provided patients with warm blankets, pillow, call lights, their meals menu. • In the histology laboratory, I assisted with biopsy slides arrangement and stack them number on it there assigned location tray. BHT ...
- Jul 30
Columbus, OH
... • Developed and maintained Tableau KPI dashboard for alumni engagement data, visualizing key performance metrics such as call volume, donation conversion rate, and caller efficiency. • Supervised student callers by monitoring performance metrics, ...
- Jul 29
Columbus, OH
... COMMUNITIES IN SCHOOLS OF CENTRAL OHIO Columbus, Ohio Site Coordinator 2017- 2019 ● Identify potential risk factors for students, families, and communities and take measures to reduce those risks and/or impacts upon student success. ● Analyzed and ...
- Jul 28
Columbus, OH
... CLASS ● DESIGN ESSENTIALS RELAXED/ PRODUCT KNOWLEDGE CLASS ● SPECIALTY IN BRAIDING/ NATURAL/RELAXED/ALL TYPES OF HAIR 05/12-3/13 – Customer Call Representative, Convergys Greenville, NC ● Listened attentively to customer needs and concerns; ...
- Jul 28
Columbus, OH
... FIDELITY INVESTMENTS, Durham, NC 10/2006-1/2007 Customer Service Associate Inbound call center responding to 401k participants taking MRD, loans, rollover accounts and exchanges within their retirement accounts. SELF EMPLOYED Insurance Agent in ...
- Jul 26