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BPO or CSR or Call or Central resumes in Columbus, OH, 43215

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administrative, organizational and communication skills, data entry

Columbus, OH
... Mental Health and Addiction Services (3/2003 – 2/2024) Columbus, OH Central Ohio Behavioral Healthcare Rights and Recovery Administrator (4/2022 – 2/2024) Led the Rights and Recovery Office, ensuring recovery-focused culture and patient advocacy. ... - Aug 06

Food Service On-Site

Columbus, OH
... (Role concluded January 2025.) Owner / Head Pastry Chef Oct 2015 – Jun 2017 The Heavenly Bakery — Self-employed, Central Ohio • Produced made-to-order specialty desserts for individual and corporate clients. • Managed recipe development, purchasing, ... - Aug 04

Machine Learning Data Scientist

Columbus, OH
... Applied NLP with spaCy, NLTK, and Transformers to analyse call centre transcripts and customer complaints for sentiment classification and service improvements. Processed and stored semi-structured data using MongoDB, Cassandra, and indexed datasets ... - Aug 04

Desktop Support Customer Service

Columbus, OH
... Network Support /CSR Dish Network/ Columbus, OH. 06/2012 – 11/2017 Provided technical support for end-users in a variety of areas including Dish Net network support, AV & VTC troubleshooting, cable tv service, dish equipment, and systems ... - Jul 30

Communication Assistant

Westerville, OH
... of Wooster, Wooster, OH September 2021- May 2025 • Supported with calling prospective students to encourage a specific call- to action • Helped compose and send personalized email or text messages to prospective students • Supported social media ... - Jul 30

Medical Assistant Care Coordinator

Columbus, OH
... • In the Emergency Department, I provided patients with warm blankets, pillow, call lights, their meals menu. • In the histology laboratory, I assisted with biopsy slides arrangement and stack them number on it there assigned location tray. BHT ... - Jul 30

Data Analyst

Columbus, OH
... • Developed and maintained Tableau KPI dashboard for alumni engagement data, visualizing key performance metrics such as call volume, donation conversion rate, and caller efficiency. • Supervised student callers by monitoring performance metrics, ... - Jul 29

Customer Service Case Management

Columbus, OH
... COMMUNITIES IN SCHOOLS OF CENTRAL OHIO Columbus, Ohio Site Coordinator 2017- 2019 ● Identify potential risk factors for students, families, and communities and take measures to reduce those risks and/or impacts upon student success. ● Analyzed and ... - Jul 28

High School Microsoft Office

Columbus, OH
... CLASS ● DESIGN ESSENTIALS RELAXED/ PRODUCT KNOWLEDGE CLASS ● SPECIALTY IN BRAIDING/ NATURAL/RELAXED/ALL TYPES OF HAIR 05/12-3/13 – Customer Call Representative, Convergys Greenville, NC ● Listened attentively to customer needs and concerns; ... - Jul 28

Call Center Customer Service

Columbus, OH
... FIDELITY INVESTMENTS, Durham, NC 10/2006-1/2007 Customer Service Associate Inbound call center responding to 401k participants taking MRD, loans, rollover accounts and exchanges within their retirement accounts. SELF EMPLOYED Insurance Agent in ... - Jul 26
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