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Columbus, OH, 43291
... Accomplishments: Transitioned cxLoyalty call center platform including call recording, inbound/outbound call routing for many of line of businesses, and Cisco IVR from the Avaya phone system to AWS Amazon Connect cloud. Transitioned from NICE Call ...
- May 19
Blacklick, OH
... Designed scalable microservices for Customer Identification Program (CIP) and Electronic Money Movement (EMM) systems, supporting ACH, Wires, Quick Pay, and ACAT workflows. Integrated AWS S3 storage and Managed File Transfer Services (MFTS) for ...
- May 19
Columbus, OH
... Customer Service experience, working with users and vendors worldwide. Weekly MVS mainframe IPL’s and POR’s as required; ... Acted as weekend primary on-call person. Unigroup Inc., - Lead Computer Operator February. 1999 - February. 2000 Monitored ...
- May 19
Columbus, OH
... SCHOOL, GHANA HIGH SCHOOL DIPLOMA (WASSCE) 2010 – 2013 PROFESSIONAL SUMMARY Results-driven sales professional with over 5 years of experience in customer-focused roles, including supervisory leadership in the retail and financial services sectors. ...
- May 18
Columbus, OH
... Client Projects included relationships/collaborations with UPMC, Cleveland Clinic, Ohio State Wexner Medical Center; Verizon Enterprises, Nationwide Enterprise, Google, NFL, TEDx, Twitter, Discovery Channel, and NASA, to name a few. Powerful team ...
- May 18
Dublin, OH, 43017
... Problem Solver, Amazon FC - Onsite • Identified and resolved multiple labelling issues daily, reprinted non-scanning labels, and generated new ones for unmarked items, ensuring inventory integrity and preventing customer receipt of incorrect items. ...
- May 18
Columbus, OH
... Employee Development & Training Employee Opinion Survey – Action Plan Activities/Follow Up Multi-site fulfillment and call center start-up & expansion experience (domestic and international) Human Resources Director Jan 2024 - Present Midwestern ...
- May 17
Columbus, OH
Cardae McGhee Customer Service representative Columbus, Oh 614-***-**** *************@*****.*** Objective Dedicated and result driven Customer service representative with a track record of exceeding customer satisfaction, target. Experience Reliant ...
- May 17
Lewis Center, OH
... IN NURSING Mar 2014 - Jan 2015 Apollo Career Center S K I L L S Case manager Wound care Iv certified Microsoft excel, word Insurance authorization Oasis Epic Home care home base Medical Records L A N G U A G E S E X P E R I E N C E E D U C A T I O N
- May 16
Columbus, OH, 43215
... Technology & Product Visioning Engineering Change Leadership Agile & Waterfall Approaches Customer-Centric Decisions Stringent Audit Compliance Long-Range Roadmapping Product Quality Planning Global Team Leadership PROFESSIONAL EXPERIENCE VERTIV, ...
- May 16