| Resume alert | Resumes 61 - 70 of 171 |
Service Representative Customer
Columbus, OH
... SKILLS AND ABILITIES Six years management Excellent soft skills & de-escalation experience. Dedicated to process efficiency Equally confident in a team environment as well as independently Detailed thinker focused on accuracy Courteous demeanor ... - 2022 Aug 28
... SKILLS AND ABILITIES Six years management Excellent soft skills & de-escalation experience. Dedicated to process efficiency Equally confident in a team environment as well as independently Detailed thinker focused on accuracy Courteous demeanor ... - 2022 Aug 28
Information Technology Specialist
Columbus, OH, 43204
... • Daily response to customer calls that include problem identification, escalation and resolution of operating system software problems. Hardware and 3D Printer Technician/Quality Control Remedy Intelligent Staffing/Decision One 2009-2015 • ... - 2022 Jul 29
... • Daily response to customer calls that include problem identification, escalation and resolution of operating system software problems. Hardware and 3D Printer Technician/Quality Control Remedy Intelligent Staffing/Decision One 2009-2015 • ... - 2022 Jul 29
Project Manager
Dublin, OH, 43016
... •Act as an escalation and emergency point of contact concerning the delivery of IT systems. •Training retail personnel in the usage of the Point of Sale system and internet Kiosks. •Effectively resolve the complex task from numerous retail locations ... - 2022 Jul 27
... •Act as an escalation and emergency point of contact concerning the delivery of IT systems. •Training retail personnel in the usage of the Point of Sale system and internet Kiosks. •Effectively resolve the complex task from numerous retail locations ... - 2022 Jul 27
Supply Manager Purchasing
Columbus, OH
... accuracy and compliance to order/quote, PO, spec, and customer’s expectations Monitor Team member’s performance for milestone and schedule compliance Provide escalation support to the organization Stanford Healthcare February 2019 – October 2019 Sr. ... - 2022 Jan 18
... accuracy and compliance to order/quote, PO, spec, and customer’s expectations Monitor Team member’s performance for milestone and schedule compliance Provide escalation support to the organization Stanford Healthcare February 2019 – October 2019 Sr. ... - 2022 Jan 18
Business Analyst
Columbus, OH
... Interviewed and selected candidates for service positions within bank Resolved escalated calls on escalation lines from associates for customers Managed incoming call queue for new hires averaging between 500 – 650 call per day ensuring that quality ... - 2021 Sep 24
... Interviewed and selected candidates for service positions within bank Resolved escalated calls on escalation lines from associates for customers Managed incoming call queue for new hires averaging between 500 – 650 call per day ensuring that quality ... - 2021 Sep 24
Performance Analyst Application Support
Columbus, OH
... Solving the issues in Expected SLA and Escalation of issues to higher authority. Involved in Application level DC – DR Drill activities Monitoring the performance of Control-M batch and resolving the batch issue on priority. Involved in resolving ... - 2021 Jun 14
... Solving the issues in Expected SLA and Escalation of issues to higher authority. Involved in Application level DC – DR Drill activities Monitoring the performance of Control-M batch and resolving the batch issue on priority. Involved in resolving ... - 2021 Jun 14
Information Officer Project Specialist
Columbus, OH
... oResolved customer complaints received by the President or Vice President, identifying escalation needs or technical concerns for delegation resulting in rapid resolution. oActed as a liaison between Customer Service and Marketing Division in ... - 2021 Jun 04
... oResolved customer complaints received by the President or Vice President, identifying escalation needs or technical concerns for delegation resulting in rapid resolution. oActed as a liaison between Customer Service and Marketing Division in ... - 2021 Jun 04
Engineer Manager
Pataskala, OH, 43062
... Tier 3 Voice Operations Support (2009 to 2017) Provide Tier3 level support and escalation for Voice Network Operations teams. Participate in Change Management peer review and permit to operate process to ensure high success rate with goal to obtain ... - 2021 Mar 08
... Tier 3 Voice Operations Support (2009 to 2017) Provide Tier3 level support and escalation for Voice Network Operations teams. Participate in Change Management peer review and permit to operate process to ensure high success rate with goal to obtain ... - 2021 Mar 08
Engineer Network
Delaware, OH
... Serve as an escalation point for network team and for the TAC Team Leader of 4, responsible for overseeing team and ticket queue Train/mentor junior engineers on different aspects of the network Run projects in the network space including but not ... - 2021 Feb 23
... Serve as an escalation point for network team and for the TAC Team Leader of 4, responsible for overseeing team and ticket queue Train/mentor junior engineers on different aspects of the network Run projects in the network space including but not ... - 2021 Feb 23
Edi consultant
Dublin, OH
... Providing training to business users to use B2b support process to raise incident\escalation. Obtaining sign off from client on various support processes. Helping team to resolve complex incidents. Provide training to busyness users for using ... - 2021 Jan 21
... Providing training to business users to use B2b support process to raise incident\escalation. Obtaining sign off from client on various support processes. Helping team to resolve complex incidents. Provide training to busyness users for using ... - 2021 Jan 21