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Resumes 61 - 70 of 1517 |
Columbus, OH
... Served as a subject matter expert for EPSDT program and educated team members on HEDIS and EPSDT principles Provided leadership and oversight to a new outbound call center for Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Created ...
- Mar 18
Dublin, OH
... Audited associate work and provided feedback on monitored call quality & compliance. Identified, resolved escalated concern. Completed monthly end dollar goals work reviews. Coached associates on performance and productivity. AWARDS, COMMENDATIONS ...
- Mar 18
Columbus, OH
... acct, review documents on file for trust accounts to make sure documents were received and uploaded to account profile, call branches to advise of fraudulent transaction, unlock and restore online access after passing high risk questions Member ...
- Mar 15
Dublin, OH
... Developer Project Description: Virtual Agent is a Call center application used by agents to interact with the customers. The agents can receive the calls from customer and place an order based on customer requirement like open order, new install, ...
- Mar 15
Columbus, OH
... CRM software and ticketing systems • Empathy and patience in addressing customer concerns • Ability to handle high-stress situations and remain calm • Multitasking and time management • Conflict resolution and negotiation skills References Owen O. ...
- Mar 14
Columbus, OH
... Club at the University of Akron WORK & EXPERIENCE Part time server at Longhorn Steakhouse, Strongsville, OH Had the role of serving guests, handling a high stress environment, and building intrapersonal skills and communication with guests. ...
- Mar 14
Columbus, OH
... I'm taking my peer support certification with Easter seal I also help peers out at my church call lighthouse apostolic Church I also volunteer with the homeless I also volunteer with other addicts with experience in a new way of life suggestions Are ...
- Mar 14
Columbus, OH
... And resolved issues before it reached higher level EXPERIENCE June 2000 - Present Provided exceptional customer service to clients in fast-paced call center environment. • Identified opportunities for process improvement through regular analysis of ...
- Mar 12
Columbus, OH, 43291
... oConducting the Capital Stress Testing analysis, specific to Consumer Bank; inclusive of ICCAP (Internal Capital Adequacy ... Function within Customer Service consist primarily of Call Center, but not limited to Kana (email) and CRM (Customer Request ...
- Mar 11
Columbus, OH
... • Improved staffing during busy periods by creating employee schedules and monitoring call-outs. • • Systems Analysis • Server Management • Incident Management • Network Architecture • Graphist designer • Youtuber • Computer freindly • Management ...
- Mar 08