| Resume alert | Resumes 21 - 30 of 168 |
Vulnerability Management Cyber Security
Snellville, GA
... Certifications CNE CCDA MCSE Six Sigma CCI ITIL3 CCNA AVAYA switch Systems Medigate probes Logrhythm SIEM Tenable scanners Cisco 6513 layer 3 switch Citrix Netscaler Load Balancer F5 Networks Load Balancer Cisco 6509 layer 3 switch Cisco ASA5545 ... - 2023 Nov 09
... Certifications CNE CCDA MCSE Six Sigma CCI ITIL3 CCNA AVAYA switch Systems Medigate probes Logrhythm SIEM Tenable scanners Cisco 6513 layer 3 switch Citrix Netscaler Load Balancer F5 Networks Load Balancer Cisco 6509 layer 3 switch Cisco ASA5545 ... - 2023 Nov 09
Disaster Recovery Technical Support
Duluth, GA
... Admin, 3 years Filenet Adminstor for 2 plus years,10+year’s experience using Phone Support/ Desktop Support, Mobile Support,Avaya Engineer/ Telecommunication 3 year Black Berry UEM/ 3 years Disaster Recovery, working with Active Directory Azure AD ... - 2023 Oct 24
... Admin, 3 years Filenet Adminstor for 2 plus years,10+year’s experience using Phone Support/ Desktop Support, Mobile Support,Avaya Engineer/ Telecommunication 3 year Black Berry UEM/ 3 years Disaster Recovery, working with Active Directory Azure AD ... - 2023 Oct 24
Customer Service Project Management
Snellville, GA
... Assist Customer with Polycom and troubleshooting VoIP, Avaya phone services Provide to end-user support of Office 365- troubleshooting, uninstall/reinstall-create incident-search for links; include Microsoft Windows 7/8/9/10 clients. VPN, Citrix, ... - 2023 Aug 16
... Assist Customer with Polycom and troubleshooting VoIP, Avaya phone services Provide to end-user support of Office 365- troubleshooting, uninstall/reinstall-create incident-search for links; include Microsoft Windows 7/8/9/10 clients. VPN, Citrix, ... - 2023 Aug 16
Call Center Quality Assurance
Lawrenceville, GA
... Mentor Computer Skills: Windows 2000/XP, Microsoft Office (Word, Access, Excel, Outlook and PowerPoint) Technical Systems: CMS (Avaya CenterVu), KRONOS (payroll system), N.I.C.E call center recording, COGNOS reporting, Blue Pumpkin scheduling, E ... - 2023 Jul 13
... Mentor Computer Skills: Windows 2000/XP, Microsoft Office (Word, Access, Excel, Outlook and PowerPoint) Technical Systems: CMS (Avaya CenterVu), KRONOS (payroll system), N.I.C.E call center recording, COGNOS reporting, Blue Pumpkin scheduling, E ... - 2023 Jul 13
Tech Support Specialist
Stone Mountain, GA
... Technology- Hospira Project, Atlanta Ga Provide support for major pharmaceutical factory support for Hospira Familiar with Avaya and Cisco phone systemCreate, maintain and update tickets using RemedyTicketing Management Software and escalate these ... - 2023 Mar 21
... Technology- Hospira Project, Atlanta Ga Provide support for major pharmaceutical factory support for Hospira Familiar with Avaya and Cisco phone systemCreate, maintain and update tickets using RemedyTicketing Management Software and escalate these ... - 2023 Mar 21
Systems Administrator Desktop Support
Cumming, GA
... and administration Print management systems, such as PaperCut, to manage printer/MFP fleets VoIP phone systems with focus on Avaya IP Office Asset management and its related applications, such as MDM apps (MaaS360, InTune) to manage and maintain ... - 2023 Mar 09
... and administration Print management systems, such as PaperCut, to manage printer/MFP fleets VoIP phone systems with focus on Avaya IP Office Asset management and its related applications, such as MDM apps (MaaS360, InTune) to manage and maintain ... - 2023 Mar 09
Technical Program Manager
Cumming, GA, 30040
... Key Achievements: Migrated PNC Bank’s out dated Avaya system to a new data center, highly redundant data center. Worked with multiple business areas to develop new contact center strategies. Replaced State of Michigan Civil Service contact center ... - 2022 Nov 05
... Key Achievements: Migrated PNC Bank’s out dated Avaya system to a new data center, highly redundant data center. Worked with multiple business areas to develop new contact center strategies. Replaced State of Michigan Civil Service contact center ... - 2022 Nov 05
Sharepoint Developer It Manager
Dacula, GA
... Implemented and maintained Avaya IP Office PBX telephone system (35 handsets), including conference calling, softphone and voicemail pro. Created effective IT policies concerning appropriate use of company equipment, loaner equipment, appropriate ... - 2022 Apr 29
... Implemented and maintained Avaya IP Office PBX telephone system (35 handsets), including conference calling, softphone and voicemail pro. Created effective IT policies concerning appropriate use of company equipment, loaner equipment, appropriate ... - 2022 Apr 29
Support Representative Customer Service
Duluth, GA
... •Gained knowledge of using csg, wfx, icoms and avaya applications as applicable to my role. •Maintained minimum average handle times when handling phone calls. Concordia University September 2017 – December 2018 Help Desk Technician •Troubleshooting ... - 2022 Apr 11
... •Gained knowledge of using csg, wfx, icoms and avaya applications as applicable to my role. •Maintained minimum average handle times when handling phone calls. Concordia University September 2017 – December 2018 Help Desk Technician •Troubleshooting ... - 2022 Apr 11
De Puerto Portuguese
Stone Mountain, GA
... Issues Work Experience: 2010-12 Wipro Technology- Hospira Project, Affinia Receive calls from International customers in our Avaya and Cisco phone system, create tickets with Remedy Management Software and escalate issues requiring real-time actions ... - 2021 Aug 08
... Issues Work Experience: 2010-12 Wipro Technology- Hospira Project, Affinia Receive calls from International customers in our Avaya and Cisco phone system, create tickets with Remedy Management Software and escalate issues requiring real-time actions ... - 2021 Aug 08