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Resumes 11 - 20 of 473 |
Douglasville, GA
... Villa Rica, GA February 2021 – Present ● Orchestrated daily management of over 30 chat and SMS interactions, enhancing response efficiency and reducing customer wait times ● Led vendor management overhaul for Amazon and Walmart accounts, reducing ...
- Apr 29
Fairburn, GA
... Answered phones, emails, and live chat from customers. . Identified and escalated priority issues and reported to high-level management. . Followed up on complicated customer interactions when required. . Recorded details of customer interactions ...
- Apr 28
Atlanta, GA
... September 2020 - December 2023 Professional Profile Customer Service Manager with over 4 years of experience in customer service including phone calls, emails, virtual chat messaging, website issues and updates, sales, tech support/customer care. ...
- Apr 24
Alpharetta, GA
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ...
- Apr 23
Lithonia, GA
... I adeptly managed inbound customer inquiries via phone, email, and live chat, resolving issues with promptness and a detail-oriented approach. My responsibilities included troubleshooting product and service problems, processing orders and ...
- Apr 23
Atlanta, GA
... customer communication is clearly documented, making sure I resolved any issues on first contact, interacted with employees through chat phone e-mail and teams Independence Blue Cross Philadelphia PA December 2013 - May 2015 Federal Employee Program ...
- Apr 18
Ellenwood, GA
... It introduced me too retail industry in multiple ways and areas Customer service rep, Data entry, typing, call center, live chat, account management, trouble shooting, wfh opportunities, assistant manager, merchandising etc . You name it. I’ve also ...
- Apr 18
Stonecrest, GA, 30038
... 05/2023 Planning meals, daily educational activities,provided transportation, team building Place Med Recruiting Customer Service Assistant /Summer Program 05/2019 05/20 Assist customer inquiries via phone, email and chat,resolve customer complaints
- Apr 16
Atlanta, GA, 30309
... ● Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns ● Consulting with users to determine steps and procedures to be taken to identify ...
- Apr 10
Jonesboro, GA
... EDUCATION: High School Diploma: Monroe Comprehensive High School 2010 KEY COMPETENCIES: • Data Collection/Entry • Case Management • HIPAA • Report Generation • Chat Support • Medicaid / Medicare Guidelines • Risk Mitigation • Patient Registration • ...
- Apr 09