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Silver Spring, MD
... I was a dedicated agent who provided exceptional customer support through active listening and problem solving in a high call volume environment. My responsibilities included: -Answer inbound calls from customers who are having car emergencies ...
- Jun 19
Arlington, VA
... Jan 2015 – April 2019, Chenega Consulting IT Program Lead Managed the implementation and management of data centers, enterprise-wide IT systems, and public cloud infrastructure at USAID. Managed programs that consisted up to 50 employees on ...
- Jun 19
Rockville, MD
... • Worked as a part of one of the highest grossing Guitar Centers in the nation's chain. • Worked as a part of the #1 ... • Managed staffing engagements to provide phone call etiquette. • Answered multi-line phone system, routing calls, ...
- Jun 18
Olney, MD
... American College of Cardiology Foundation, Washington, DC Feb 2007 – Jan 2010 Associate Director and Desktop/Helpdesk ... I maintained quality service amid a dramatic 41% increase in call volume. Key Contributions I managed a PC rollout for the ...
- Jun 18
Washington, DC
... Respond to patient call signals, signal lights, bells, or intercom systems to determine patients’ needs. Change bed linens or make beds and sanitize patient rooms, bathrooms, examination rooms, or other patient areas. Communicate with patients to ...
- Jun 17
Washington, DC
... •Supervised the logging of all calls and interactions into the call center’s database, ensuring accurate and detailed records of each contact. •Maintained leadership in ensuring confidentiality and security of sensitive information in compliance ...
- Jun 17
Montgomery Village, MD
... Led a pre IPO Readiness program for a software company to design and implement a finance transformation program, designing global best practice policies and procedures, strategically planning location and set up of global shared service centers ...
- Jun 17
Washington, DC
... surgery Cardiology (post-cath and acute coronary syndrome) • Proficient in managing complex cases with specialized skills in:Temporary MCS (impella, IABP, ECMO & IABP), Durable MCS (LVAD/RVAD), Continuous Renal Replacement Therapy (CRRT) etc. ...
- Jun 16
Washington, DC
... • • Assisted call-in customers with questions and orders. Increased sales and customer satisfaction through personalized servicing. • Offered each customer top-notch, personal service to boost sales and customer satisfaction. • Spoke to customers in ...
- Jun 16
North Bethesda Town Center, MD, 20852
... Provided administrative, procurement and budget support services for operations including Data Centers (ODC1, ODC2), Telecommunications, Networking, and Agency outsourcing. As a manager within OCTO, developed crossover responsibilities within ...
- Jun 15