Personal Statement
I am a responsible, dependable and trustworthy person who is dedicated to my
employer. I am a productive worker and a fast learner with excellent interpersonal skills.
Work Experience
Telephone Sales Associate, Jan.2000 - Oct. 2002
Monterey Bay Clothing 760-***-****
5823 Newton Drive, Carlsbad, Ca 92008
Job Description: Handled incoming calls and correspondence from customers, order
entry and maintenance, returns, general customer support.
Customer Service Representative, Oct.1997 - Dec.2000
Software 2010, LLC 760-***-****
2042 Corte Del Nogal, Suite D, Carlsbad, Ca 92009
Job Description: Customer support, order maintenance, return and credit adjustments,
data entry, and general office duties.
Customer Service Representative, May 1996 - Feb.1997
Ashworth, Incorporated 760-***-****
2971 Loker Avenue West, Carlsbad, Ca 92008
Job Description: Handled incoming calls and correspondence from customers and
sales representatives, retail and Green Grass customer support, order entry and
maintenance, invoicing, returns and credit adjustments, effective negotiating and
problem solving.
Sales Associate, May 1995 - May 1996
Sears Roebuck and Co. 760-***-****
2561 El Camino Real, Carlsbad, Ca 92008
Job Description: Retail customer service, sales, register, computer, and phones.
Telephone Sales Representative, Nov.1994 - Feb.1995
Ticketmaster 213-***-****
3701 Wilshire Boulevard, Los Angeles, Ca 90034
Job Description: Customer service, sales, order entry, order maintenance.
Skills
Excellent interpersonal communication skills, phones, negotiating, problem solving.
Office skills: computer/data entry, 10-key, Microsoft Word and Excel, general office.