Personal Statement

I am a responsible, dependable and trustworthy person who is dedicated to my

employer. I am a productive worker and a fast learner with excellent interpersonal skills.

Work Experience

Telephone Sales Associate, Jan.2000 - Oct. 2002

Monterey Bay Clothing 760-***-****

5823 Newton Drive, Carlsbad, Ca 92008

Job Description: Handled incoming calls and correspondence from customers, order

entry and maintenance, returns, general customer support.

Customer Service Representative, Oct.1997 - Dec.2000

Software 2010, LLC 760-***-****

2042 Corte Del Nogal, Suite D, Carlsbad, Ca 92009

Job Description: Customer support, order maintenance, return and credit adjustments,

data entry, and general office duties.

Customer Service Representative, May 1996 - Feb.1997

Ashworth, Incorporated 760-***-****

2971 Loker Avenue West, Carlsbad, Ca 92008

Job Description: Handled incoming calls and correspondence from customers and

sales representatives, retail and Green Grass customer support, order entry and

maintenance, invoicing, returns and credit adjustments, effective negotiating and

problem solving.

Sales Associate, May 1995 - May 1996

Sears Roebuck and Co. 760-***-****

2561 El Camino Real, Carlsbad, Ca 92008

Job Description: Retail customer service, sales, register, computer, and phones.

Telephone Sales Representative, Nov.1994 - Feb.1995

Ticketmaster 213-***-****

3701 Wilshire Boulevard, Los Angeles, Ca 90034

Job Description: Customer service, sales, order entry, order maintenance.

Skills

Excellent interpersonal communication skills, phones, negotiating, problem solving.

Office skills: computer/data entry, 10-key, Microsoft Word and Excel, general office.