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QA Tester

Location:
frisco, TX, 75034
Salary:
65,000
Posted:
September 25, 2008

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Resume:

SANDHYA KADIYALA

E-mail:ygxycw@r.postjobfree.com Ph: 972-***-****

PROFESSIONAL SUMMARY:

 Over 6 years of experience with Software Quality Assurance Methodologies and Testing.

 Experience in using testing tools like Quality Center, Test Director, Quick test Pro , Soap Test,

 Proficient in manual testing.

 Have good knowledge in using QTP.

 Experience in Functional, Ad-Hoc, Regression, System, Smoke, Integration, Performance, Stress, and Production-validation, financial Regression, Load, Data-Driven and Compatibility Boundary, Storage testing in Internet/Intranet, and windows based applications.

 Proficient in establishing QA Procedures and Preparing Test Plans based on client business, software and interface requirement specifications.

 Specialized in testing of both WEB Based and Client-Server applications.

 Ability to test backend applications by writing SQL statements using SQL*Plus, Toad, Enterprise Manager and Navigator.

 Proficient in MS Office products (Outlook, Word, Excel, and Visio).

 Ability to write Test Cases from requirements and Use Cases.

 Can perform well both independently and as a team player.

 Excellent organizational skills; able to manage multiple tasks simultaneously.

 Excellent communication and inter-personal skills, self-motivated, detail oriented, time bound.

 Experience in testing various applications like Point Of sale, Telecom, Accounting, eCommerce, Order to Pay, EAS, and Payroll systems.

 Validated Credit cards, Cash, Gift Certificates, Checks, Mail Checks, Gift Cards , Purchase Cards and Traveler’s Checks in Point of sale.

 Validated the Poslog XML in Server.

 Validated log files on server and client.

TECHNICAL SUMMARY:

TESTING TOOLS : Mercury Suite (QTP, Win Runner, Test Director,

Soap Test, Quality center Load Runner).

OPERATING SYSTEMS : UNIX, Windows 95/98/NT/XP/2000, Linux, Mac

LANGUAGES : C, C++, Java, PL/SQL.

GUI : Developer/2000, XML Visual Basic.

DATABASE : Oracle 8i, DB2, SQL Server, MS-Access.

INTERNET TOOLS : HTML, Java Script, VBScript, ASP, JSP, Web

Logic, MQ, Web Sphere, SOAP,

TESTING SUMMARY:

Education Qualifications:

Bachelor of Science from university of Andhra, India

QA Tester

FedEx Kinko’s: Oct 2005 to June 2008

Duration : Nov 2007 to June 2008

Client : FedEx Kinko’s, Dallas TX

ECommerce- OTP Integration: The online channels in scope – POL, DocStore (Send & Print), FPFK – collect the print orders from customers and send them to OTP. EAS gets the Online Orders from the channels EAS creates the job ticket and saves the source files in the repository. Translation layer receives the job details from EAS.OTP receives and process the xml file and adds the order to the PM pending queue .All the printing and finishing options are embedded in the EAS job ticket. TM selects the order from Pending queue, complete the order, and tender in POS.

Responsibilities:

 Responsible for gathering Business Requirements from Team Lead.

 Reviewed Technical specification Document, Functional Specification Document.

 Attended Bi-Weekly Status meetings with the Testing, development and project management teams.

 Created of test cases based on Technical Specification Document.

 Exported the Requirement Documents into Quality Center under Requirement tab.

 Link the requirements to the Test cases.

 Validated Credit cards, Cash, Gift Certificates, Checks, Mail Checks, Gift Cards

Purchase Cards and Traveler’s Checks in Point of sale.

 Validated Customer Signee name, signature, and Card number on Poslogs.

 Validated Sales, Refund, Deposits,Post Void and Paid Out Receipts

 Validated Signature pads on Point of sale.

 Validated CAS , NDC transactions on Poslogs.

 Validated Refunds, Customer Deposits, Post Voids, Misc deposits and Paid Outs on Point of sale.

 Validated Refunds on Express pay.

 Validated the Poslog XML in Server.

 Validated log files on server and client.

 Created ecomm orders on different applications like POL, Docstore, FPFK with different criteria’s and validated them in OTP.

 Created eCommerce’s Orders on different scenario’s and validate them in OTP as those Translated as documented.

 Worked on different Modules like Point Of Sale, Order Entry, Product Management, Back Office in Order Entry application.

 Wrote the Test cases in Quality Center Under test plan.

 Validated Print Online, Doctor, and FPFK functionality on different scenarios.

 Wrote the Brief description for the Test cases in details pane.

 Executed Test cases in Quality Center under Test Lab.

 Wrote defects in Quality Center Defect tracker.

 Performed Smoke, Functional and Regression testing.

 Validated Boundary Testing.

 Performed Integration. Exploratory testing.

 Used FTP for file, document transformation from client to Operating system.

 Stops and starts the services in the server.

 Validated Storage testing

 Validated the Reports from Back office, PM reports.

 Provided Status Report to Team lead

 Validated QTP scripts based on translation rules

 Validated the Database changes using Enterprise Manager & Quality Analyzer

 Validated OTP central database.

 Facilitated/Pilot Alpha/Beta testing and collected feedback from field team members.

 Updated Requirements in Quality Center Based on TSD Changes

 Updated Test Case Based On Changed Requirements.

 Wrote and executed queries using Enterprise Manager & Quality Analyzer.

 Attended Test status meeting with Team.

 Attended Defect tracking meeting with Team and Business Analyst.

Environment: Quality Center 9.0, Enterprise manager, Windows XP/2000, J2EE, HTML, Java Script, JSP, IE, Tomcat, JetLite, Jboss, SQL Server, Web methods, CRDB,EAS, OTP Center.

QA Tester

Duration : Dec 2006 to Oct 2007

Client : FedEx Kinko’s, Dallas TX,

Order to Pay: Client server

OTP (Order to Pay) is Client server architecture and it’s a new way of doing business. OTP will lead FedEX Kinko’s down the road to realizing operational excellence, strengthening retail presence, and increasing commercial customer penetration. OTP integrates the order envelope, or job jacket, and all center systems into a single system for daily Center operations. You no longer have to go into bid Maker, jetLite, and FPOS, all you need is OTP, and OTP provides a logical flow for interfacing with customers and managing orders.

Responsibilities:

 Responsible for gathered Technical specification document and Functional specification document from Team Lead.

 Reviewed Technical specification document and Functional specification document.

 Attended Bi-Weekly Status meetings with the Testing, development and project management teams.

 Creation of test cases based on TSD.

 Responsible for the development, execution and maintenance of test cases, supporting test plans.

 Executed test cases for hardware and software

 Deployed in FedEx Kinko’s branches on the internet and FedEx Kinko’s intranet, and at the FedEx Kinko’s Corporate.

 Responsible for testing a subset of FedEx Kinko’s system develops and maintained by FedEx Technology Group Including

 Integrated MAC and PC hardware & software bundles, Express Payback Office Computer, Corporate and sales Desktops, Branch Managers Workstation, and Production Workstation, application was deployed repackaged, attached through and Marimba channel.

 Validated Credit cards, Cash, Gift Certificates, Checks, Mail Checks, Gift Cards

Purchase Cards and Traveler’s checks in Point of sale.

 Validated Customer Signee name, signature, and Card number on Poslogs.

 Validated Signature pads on Point of sale.

 Validated CAS , NDC transactions on Poslogs.

 Validated Sales, Refund, Deposits,Post Void and Paid Out Receipts

 Validated Refunds, Customer Deposits, Voids, Post Voids, and Paid Outs on Point of sale.

 Validated Refunds on Express pay.

 Validating Boundary Testing.

 Validated the Poslog XML in Server.

 Validating Storage testing

 Worked on FedEx Kinko’s Center Retail system including Order to pay and Express pay

 Facilitated Alpha/Beta testing and collected feedback from field team members

 Updated Requirements in Quality Center Based on TSD Changes

 Updated test Case Based On Changed Requirements.

 Setting the environment set up for each build.

 Wrote and Executed queries using Enterprise Manager & Quality Analyzer

 Used FTP for File and document Transformation.

 Performed Smoke, Functional and Regression tests.

 Performed exploratory testing.

 Wrote Defects in Quality Center.

 Attended Test status meeting with Team.

 Worked on Point Of Sale, Order Entry, Product Management and Back Office.

 Validated log files on server and client.

 Validated sales, financial, audit reports in back office.

 Validated Reports from Back Office , PM reports.

 Provided Status report to the team lead.

Environment: Quality Center 9.0, Enterprise manager, Windows XP/2000, Mac, J2EE, HTML, Java Script, JSP, IE, Tomcat, JetLite, Jboss, SQL Server,

QA Tester

Duration : Oct 2005 to Dec 2006

Client : FedEx Kinko’s, Dallas TX,

eCommerce: Web Based Application

FedEx Kinko’s has large eCommerce business model where various customers could upload their documents and print them at closet centers. ECommerce primarily developed as Enterprise Administrative Services which could support all other applications such as DocStore for commercial customers, P2K, Print online and FPFK for retail customers.

Responsibilities:

 Extensively Involved in DocStore 4.5 and Print Online 1.0

 Responsible for gathered Business Requirements from Team Lead.

 Reviewed Business Requirements.

 Validated Print Online 1.0 , Docstore 4.5 Functionalities based on Requirement documents.

 Attending Bi-Weekly Status meetings with the Testing, development and project management teams.

 Creation of test cases based on Business Requirements.

 Tracked, Reviewed and Executed Test Cases through Quality Center.

 Generated testing status reports using Quality Center.

 Performed Smoke, Functional and Regression tests.

 Validated application based on Business Requirements.

 Tested the entire functionality of the application on different browsers and operating systems for Compatibility Testing.

 Performed exploratory testing and Ad-hoc testing.

 Validating Boundary Testing.

 Validating Storage testing

 Exported functional requirements to quality center through word doc.

 Exported Test Cases to Quality Center through Excel.

 Performed Production validation Testing.

 Performed financial regression test.

 Validated Positive & Negative test on payment method using different Credit cards.

 Validated SKU’s CAS, NDC, Discounts, Promotions, and Affiliates.

 Performed Environment validation testing on several applications like Docstore FPFK, Print online, OPP, OCP, ODM, P2k, FSR.

 Validated Delivery methods of applications based on functionality using different States and Zip Codes.

 Defects were tracked, reviewed, analyzed and compared through Problem Tracker.

 Updated Test Case Based On Changed Requirements.

 Attended Test status meting with Team.

 Wrote SQL queries using TOAD.

 Validated Business Objects Report Results with Test Results

Environment: Quality Center 8.2, Problem Tracker 5.0.2, Toad 7.6.0.11, Windows XP/2000, Mac, J2EE, .Net,HTML, Java Script, JSP, IE, Safari, Fire fox.

QA Analyst

Duration : Jan 2005 to Oct 2005

Client : QWEST, Dublin OH,

IQ

IQ project involves the integration of various applications systems such as NDT, EFLOW, TBS, LIMS, FE and CORE with intention of increasing functionality of application based on business needs. Qwest iQ Networking is a new suite of wide area networking services that powers customers' business operations on our application-aware network. Qwest iQ Networking offers a converged networking service based on leading technologies that allow customers to build choice networks using legacy ATM and Frame Relay protocols, as well as advanced IP-centric, multi-protocol label switching (MPLS)-based solutions.

Responsibilities:

 Responsible for gathered Business/Functional Requirements and Use Case documents from the Business.

 Maintained, Monitored and documented the behavior of the application in different phases of Testing.

 Involved in Functional and Integration testing at different phases of testing to identify the defects in the application..

 Creation of test cases based on Function Specification Documents (FSD).

 Performed Smoke, Functional and Regression tests.

 Developed data-driven tests using Quick test pro.

 Executed Regression test cases using Quick Test Pro.

 Web service testing done using Soap Test.

 Performed extreme backend testing, using SQL queries on the source and destination tables to test different calculation/application of business logic.

 Tracked, Reviewed and Executed Test Cases through Test Director.

 Actively participated in load, stress and performance tests using Soap.

 Attended Bi-Weekly Status meetings with the Testing, development and project management teams.

 Assist on a case-by-case basis, the system test team in the testing of the various

Applications.

 Communicate and work with customers, business analysts, vendors, developers and management.

 Defects were tracked, reviewed, analyzed and compared using Test Director.

 Provided timely updates to Test Lead on testing, status and scheduling issues.

 Participated in Bug-Review meetings.

 Suggested the FSD changes through e-mails to Business Analysts.

Environment: Test Director7.6,Soaptest 3.02,Quicktestpro8.2,windows XP, PowerBuilder, Java,J2EE, SQL, Dimensions8.0, Caliber RM 7.0, HTML, Web Logic Server 8.1

QA Analyst

Duration : July 2003 to Sep 2004

Client : Amnesty international, Washington DC,

Activist Database Systems

This is an intranet/web-based application. This application provides Amnesty employees to keep track their activist's database information, able to make add, modify, edit and delete the activist information. Users can also generate reports and search activists to get email lists. Search based on networks, regions, affiliations, and role etc., JSP, Java for dynamic content generation, java beans/EJB’s for middle ware, JavaScript for front-end validation and oracle as backend.

Responsibilities:

 Responsible for Black Box Testing of the Application.

 Involved in Functional Testing of the Application.

 Formulate test scenarios based on business requirements.

 Involved in writing Test Cases for all the modules.

 Developed test case (Test Matrix) in Excel.

 Participated in conducting System, Integration, String testing and Regression Testing.

 Creating and executing SQL queries on an ORACLE database to validate and test data.

 Extensively used TOAD for Querying the database and back-end testing.

 Executed regression tests using win runner.

 Tested the content retrieved on various windows against the database tables to make sure that the process retrieved all the data.

 Tested the entire functionality of the application on different browsers and operating systems for Compatibility Testing.

 Used Test Director to store, schedule test cases and report bugs.

 Participated in daily Defect Resolution meetings with development team to ensure testing issues are resolved and communicated.

 Involved in reviewing the functionality, requirements, code of the application.

 Tracked the defects and participated in meetings.

Environment: Win Runner7.0, Test Director7.0, Windows, NT/2000, Home site4.5, DHTML, Java, JSP, Java script, HTML and oracle8i, Toad.

QA Analyst

Duration : Aug 2001 to June 2003

Client : Intacct corp., Los Gatos, CA.

Web Based Accounting System

The Core This system provides accounting suite of applications like General Ledger, Accounts Payable, Receivables, Cash Management, Employee expenses, Purchase Ordering, Order Entry, Inventory Control and Auditing suite of applications like e-practice Management, Audit, Assurance, Client Management. Intacct also provides suite of applications integrated through XML like Payroll (CBS), Time bill, Business Development, and Client (OPENAIR), Online Document Delivery (Performance).

.

Responsibilities:

 Work closely with development team to gather requirements and understand application and issues involved with testing.

 Participated in design, Use case reviews and quality inspection for each release.

 Updated status added and maintains test cases for every Build Release in the Test Director.

 Tested user interface inconsistency and application functionality.

 Involved in system testing, database testing and user acceptance testing.

 Performed Functional and Regression testing on different platforms.

 Performed testing of various shell scripts used to monitor availability and errors for application Server, Database and Web server.

 Executed SQL queries on tables to verify data integrity and searching Stored procedures code to explain flows/streams & verify functionality

 Wrote SQL queries to test backend functionality using SQL*Navigator.

 As a functional tester, extensively used SQL scripts/queries for data verification at the backend.

 Documents the requirements of all system changes (back end and front end).

 Reports test outcomes by collecting, analyzing, interpreting and summarizing data from all phases of testing cycles.

 Created several test scripts using Win Runner to create data driven tests, batch tests and exception handling.

 Performed Regression Testing for functionality changes using Win runner.

 Involved in the documentation of the complete testing process.

 Defects were tracked, reviewed, analyzed and compared using Test Director.

 Involved in creating Periodic Status Reports.

 Interacting with the development and testing teams to improve overall quality of the Application.

Environment: Win Runner6.5, Test Director6.5, HTML, PHP, JavaScript, Windows NT/2000, Apache, web logic 5.1, Jakarta-Tomcat, Java, JSP, Servelts, and Oracle.

References are available upon request.



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