Masjid Qrts. Delhi Cantt-10
Looking for a challenging and responsible opportunity,explore strengths and potentials in a professional organization to meet employer's expectations.
• Passed AISE from Oak Grove School(Mussoorie).
• Passed AISSE from National Open Board(Dehradun).
• Done Graduation from H.N.B.G.University in 2005 in Commerce stream.
Having Basic knowledge of computer, Basic (word, excel, internet browsing).
Currently working with an INTERNATIONAL B.P.O (V-CUSTOMER SERVICES PVT LTD) as a Customer Service Executive (Voice) in an inbound Credit Card process.(TARGET VISA) since September 2005.
Worked as a Crew member and Dry store In charge in PIZZA HUT Dehradun (Devyani International Pvt. Ltd) a franchisee of YUM International Restaurant for a period of 15 months.
Later promoted as an I.D.P. (Internal Development Process) 6 months.
Three days training on "Inventory Management"and Food Safety Rules in Jaipur Pizza Hut Oct-2005.
Assisted in the opening of new store (Pizza Hut) and trained the store Team Members Customer service and Client relationship in Lucknow Nov-2005 .
Received certain appreciation E-mails from the client (TARGET)for providing great zeal work attitude in resolving customer Queries. Received Employee of the month (July) for top ranking the monthly stats.Also received=2 0few Certificates for being top performer with 100% Quality for the past couple of months.
Responsible for providing quick resolution to the TARGET VISA credit card holders like the calculation of their monthly financial charges, various documentation required by the card holders and the maintenance of accounts keeping in mind the secrecy and abiding the company’s policies and procedures to meet the client expectation
• Father’s Name : Mr. S.Hussain
• Date of Birth :Jan 5, 1983
• Marital Status :Single
• Nationality :Indian.
• Religion :Islam.
• Hobbies :listening some good music and watching Motocross and Moto Grand prix rallies and races.
• Languages Known : Hindi & English.
• Sex :Male.
Place: New Delhi