Customer Service Administrative Assistant
Resume:
Thievieya Suntharalingam
Markham Ontario L3S 4P6
Objective: Seeking an excellent opportunity to work in any field related to my educational background, and work experience.
Highlights:
• Ability to learn new tasks at a fast-pace
• Task-oriented individual with great capability to meet deadlines
• Ability to work individually and as a part of a team
• Excellent communication & interpersonal skills and an excellent personality
• Great time management and organizational skills
• Listening Skills: Composed, respectful and empathetic.
• Language Skills: Speak English and Tamil fluently.
• Organization Skills: Ability to complete work while meeting multi-demands.
• Leadership: Strong ability to motivate peers and lead team when needed.
• Flexible: Able to work in a variety of setting and adapt to different situations.
• Self-Reliant: Confidant working under minimal supervision
Work Experience:
Rehabilitation Coach Neuro-Rehab Service Inc
Toronto, ON (2011-present)
• Provide direct services in support of the recovery of adults with serious mental illness.
• Enhance the independent living skills of program participants to promote their personal well-being, self-sufficiency and integration in the community.
• Integrate residential support with other community-based supportive services, such as employment, education, wellness and psychosocial rehabilitation.
• Provide individualized support and services to assist program participants in developing strengths, skills, and community resources.
• Work with different types of therapists (phyiso, behavioral, speech, occupational, and social work) and Update and maintain records for residents, including vital statistics with current contact information, service plans, reassessments, progress notes, TCM notes, incident reports, and all other records and reports mandated by program funding sources, in both paper and electronic versions.
Receiver/Stock duty/Production Kohl and Frish
Toronto, ON (2008-present)
• Receive all goods, open and verify receipt of goods and process packing slips and receipts for goods received.
• Assist in the physical counting of inventories as required.
• Support the Receiving department with duties or special projects as assigned, and carry out any reasonable request to foster team work and communication among all departments.
• Label all checked materials and sort by project number, stock the appropriate shelves and notify various project managers of the shipment arrival.
• Review of packing slips and receipt of goods prior to entering information into Jonas project and inventory modules.
Assistant Teacher Kumon
Toronto, ON (2005-Present)
• Assist with lessons,
• Accompany and supervise students during school activities
• Monitor and report to classroom teacher on student progress
• Assist in preparation of learning materials and environment
• Prepare classroom displays
Administrative Assistant TCI collegiate
Toronto, ON (2003- 2008)
• Manage efficiently in a multi-tasked environment and ensure deadlines are met
• efficiently manage and promptly respond to all incoming enquiries/requests for information independently or re-direct to the appropriate person/area
• Assist in expense reporting
• Efficiently manage expectations/concerns through strong communication skills, both verbal and written
Cashier Tim Hortons
Toronto, ON (2004-2005)
• Customer service oriented,
• Operate cash register,
• Suggestive selling,
• Stock shelves and clean counter area,
• Wrap or place merchandise in bags
Volunteer Experience:
Child Life Volunteer Sick Kids
Toronto, ON (2008-2009)
• assisting the Child Life team providing developmentally appropriate activities to the children
• Take the initiative to identify and aid patients, parents and staff with their needs.
• create a child friendly environment allowing for the reduction of stress and providing positive opportunities to the hospitalization experience of the patients and their families
Health Records Department Family Medical Clinic
Scarborough, ON (2002)
• Maintain health records
• Organize and maintain file systems
• Records concerning diagnosis, treatments, Admissions and discharges.
• Compile, verify, type, & file medical records
Medical Clinic Receptionist Walk In clinic
Scarborough, ON (2001-2002)
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Answer, screen and forward telephone calls
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
Computer Skills: Proficient with
• Microsoft Word
• Microsoft Excel
• Power point
• Internet
• Acrobat Writer
• MS Access
• AS400
Education:
University of Toronto Scarborough Campus 2007-2011
Bachelor of Science –
(Major in Psychology and Health Science)
(Minor in Business and Sociology)
References Available Upon Request
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