Kimberla R. Smith
Objective To further benefit FedEx Trade Networks’ vision for fulfilling “The Purple Promise” by utilizing my passion for communication, consistency, and perpetual optimism by delivering verifiable results.
Experience 04/2007-Present FedEx Trade Networks Memphis, TNSr. ECO Import Agent – Hot Tracker· Analyze and determine admissibility of shipments for all regulatory agencies.· Update and review traces regarding urgent multi-piece and heavyweight shipments.· Audit electronic commercial invoice (ECI) reports.· Monitor Saturday Delivery shipments and report accordingly.· Perform extensive communication with FedEx Israel & FedEx utilizing info received via image, hardcopy, phone, and fax under specific time restraints.
09/1999-09/2006 WMC-TV/ NBC Memphis, TNTraffic Coordinator· Prepared daily commercial logs; ordered and distributed daily sales reports to management staff; received network and PSA commercial schedules.· Trained new employees as required for data entry and traffic system procedures for inputting commercial contracts.· Pulled tapes and scripts for notarization for billing and forward to proper accounting personnel.
10/1998-09/1999 WPTY/ WLMT/ ABC/ UPN Memphis, TNMaster Control Operator· Recorded programs and sporting events for producers; Alerted management/ technical support regarding equipment, signal, and feed issues.· Responsibilities entailed on-air switching, checking and recording of satellite feeds, dubbing of spots/ shows and cataloguing of shows while simultaneously maintaining on-air quality standards.· Recorded daily transmittal of runs, error logs, discrepancy reports, verification logs and others as assigned.
10/ 1997-8/1998 Commercial Appeal Memphis, TNCirculation Desk Clerk· Duties included accountability for customer service, data entry, telephone messages and filing assignment/ distribution of purchase orders/ invoices.· Processed and catalogued database of potential and current customers within sales regions.· Introduced departmental training procedures for new employees.
Education 06/1998 University of Memphis Memphis, TN· B.A. Communications
Skills Oral communication; Microsoft Office Suite Lotus Notes/ Outlook; Select; All entry writing applications; Filing/ Inventory.
Awards Bravo Zulu Awards: Teamwork & Performance.