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providence, RI, 02907
September 24, 2008

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*** ***** ** *** **

Providence, RI ***** Phone 401-***-****


Carminia M. Pujols

Education 09/1998 – 24/2000 Technical Career Institutes NY, NY

AAS in Office Technology

 Knowledge of MS Office – Excell, PowerPoint, Word

 Type 45-50 wpm

 Proofreading and writing letters

 Basic computer usage

 Communication skills

Work experience 09/2007 – Present Price Rite Providence, RI


• Take different payment types

• Handle large amounts of cash

• Provide excellent customer service to all our customers

09/2003 – 11/2006 Comcast Lithonia, GA

Customer Account Executive

 Handled medium to high call volume in call center

 Answered incoming calls in a friendly and professional matter

 Assisted customers with service inquiries as needed-sales, billing, repair

 Corrected account errors as needed

 Followed up with customers to respond to inquiries and to provide information

 Basic data entry.

11/2000 – 09/2003 Wal-Mart Lawrenceville, GA


 Checked customers out at register

 Assisted returning merchandise as needed

 Handled large amounts of cash

 Processed different payment types

 Helped customers locate merchandise in store

 Transferred calls to other departments

Languages Proficient English and Spanish

References Available upon request

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