SUMMARY OF QUALIFICATIONS
Accomplished and results-driven engineering professional with exceptional communication skills and a unique background in manufacturing, project management, NPI, contract manufacturing and capital improvement. Shown to be an excellent team builder with demonstrated ability to organize, implement and document complex technical projects. Strong skills directing, motivating and coordinating diverse groups of individuals. Solid track record of consistently exceeding corporate expectations through strategic planning, staff development and project execution.
CISCO SYSTEMS, INCORPORATED – San Jose, California 2008 - Present
NPI Technical Program Manager II
Brought on by one of world’s leading suppliers in development of Internet Protocol (IP)-based networking technologies to set-up Root Cause Failure Analysis (RCFA) process at leading CM (Contract Manufacturing) Sites. Cisco hardware, software, and service offerings are used to create Internet solutions that make networks possible-providing easy access to information anywhere. Daily tasks include managing tactical and strategic operational activities at Cisco’s outsourced EMS (Electronics Manufacturing Service) partners. Ensured RCFA findings are at level of quality that is in line with business objectives.
Instituted RCFA capability for Cisco’s NPI, OEM, ODM and JDM products at EMS partners.
Facilitated communication between various Cisco’s business units and EMS partners to resolve failure analysis methodologies and process improvements.
Manage multiple parallel products (Switches and Routers) in creating solid foundation plans for decision support of capital investment in Root Cause Failure Analysis technologies at EMS partners to support Fault Duplication and Isolation.
Managed deployment of multiple products to EMS partners and ensured SLA (Service Level Agreement) between FA site parent companies, Cisco FA group and Cisco NPI organizations are met.
Managed NPI initiatives, process improvements, and operational activities to consistently enable Cisco FA to deliver root cause findings and recommend corrective actions in a timely manner.
Utilizes strong interpersonal skills to maintain strong client relationships and Transfer of Information (TOI) to EMS partners, thereby ensuring customer satisfaction and high quality products.
FLEXTRONICS, INCORPORATED – Elk Grove, Illinois 2005 - 2008
Staff Program Manager
Selected to plan, direct and coordinate manufacturing processes for a one of the world’s leading suppliers of Electronics Manufacturing service (EMS) provider on delivering innovative design and manufacturing services to automotive, industrial, medical and technology companies. Daily tasks include ensuring projects in the company’s Asian factories remain on time, interfacing with clients regarding project progression and serving as liaison between the customer and remote factories.
Collaborates with management and engineering staff in the implementation of designs for production of Flip assemblies for Cellular Phones including assembly, testing, quality gates, BOM’s, ECO’s, ECR’s, Build/Ship scheduling and all aspects of the manufacturing process.
Interfaced with Motorola supply chain on weekly basis on matters relative to material shipment and suppliers’ commitment to EMS programs.
Analyzed Material Scrap Cost, E&O, Return Material Authorization (RMA’s) and processed claims with suppliers and customers.
Led the design, development and production of a manufacturing outline for Cellular Flip Assemblies that moved the company into a strategically better position and enabled the corporation to expand its capabilities to other markets.
808 Revere Road C: (847) *** - ****
Glenview, Illinois 60025 firstname.lastname@example.org H: (847) *** - ****
MOTOROLA, INCORPORATED – Libertyville, Illinois 1994 - 2005
Lead Test Engineer, Test Engineering Manager, Section Manager
Advanced to manage all cellular manufacturing launch for Motorola’s OEM and ODM partners of a Fortune 100 global communications leader. Position entailed analysis of new designs for testability, creation of test strategies, budget administration, scheduling, project reporting and management of technical reviews and customer interface to ensure timely project progression.
Led a group of 12 engineers, program managers and technicians in providing successful implementation of cellular manufacturing factories across Asia and accounting for over 50% of cellular volumes for the United States market.
Ensured Motorola Factories were flexible in manufacturing Cellular products by studying capacity, region requirements, network capabilities, commonality achievements with equipment availability from different sites. This effort contributed in decreasing launch time by 20% and reduced field Returns by instituting FQA (Factory Quality Audit) procedures to all Motorola factories.
Directed the setup and launch of Cellular factories for Motorola OEM Asia partners including providing overall manufacturing test supports for Asia factories and design and development of test equipment architecture for manufacturing of cellular products.
Designed and developed Test Equipment architecture for Motorola Asia factories to manufacture Cellular products. Increase productivity by identifying more efficient and effective test procedures by reducing Test Fixture design and cost by 75%.
Managed improvements of yield data by 25% through institution of hardware improvements that enhanced overall quality. Improved overall thru-put by 20% through institution of test time reduction.
Spearheaded design and development of an SKD line of $2.4 million test production line that yielded 100,000 units per month capacity and implemented quality gates that boosted product quality by 20%.
NORTHROP GRUMMAN, INCORPORATED – Rolling Meadows, Illinois 1979 - 1994
Test Engineer, Project Engineer
Chosen by one of the nation’s leading manufacturers of defense electronics and marine fabricators to serve as project lead in the daily execution of operations including design review, planning, equipment procurement and scheduling.
Progressed from engineering level to Project Engineer in the design of Test Program Sets to be used on military electronics as well as the design and development of electronic instrumentation to verify avionics and control systems. Managed project staff of 10 individuals of product design, product specifications, technical plans and product testing.
Microsoft Project, PowerPoint, Excel, Word, Webex, Webex Connect, HT Basic, C++
EDUCATION AND CERTIFICATION
UNIVERSITY OF ILLINOIS AT CHICAGO – Chicago, Illinois 1979
Bachelor of Science in Electronics Engineering
Cisco Certified Network Engineer
CA - cisco, servers, ios, voice, routing, access,...
Tibco Bw, Tibco Ems, Java, As400
Fort Wayne, IN - tibco, bw, rpg, ems, architect, java, sep, module,...
cisco CCNA, Security+, ITIL certified 6 years as a field engineer
Colorado Springs, CO - ccna, springs, pbx, itil, cisco, switch, network,...
Cisco Voice Engineer
Tampa, FL - cisco, voip, voice, connection, ip, ios, device,...
Cisco UC Engineer
Washington, DC - avaya, cisco, voice, unified, remote, deployment,...
Commerce City, CO - injection molding, molding, injection,...
Manufacturing & Production Planning Engineer
Indian Wells, CA - fanuc, cnc, valve, valves, ace, api, engineer,...