Dedicated, client focused Office Management/Human Resources professional with an outstanding track record in Administrative Management and leadership expertise in self-directed positions requiring effective support, project planning, facilities management, employee relations spearheading a variety of specialized projects. Proven interpersonal, communications and multitasking skills, adaptable team player recognized for willingness to learn and teach newly acquired skills and technologies. My successful accomplishments include support maintenance and management of multiple projects with government and private sector corporations entailing coordinating of multi-million dollar office expansions, human resources projects and event planning.
In addition to those accomplishments, I have designed and created policy manuals, supported training and development projects, and organized conferences and project management events. I desire a winning position where my resourceful skill set and visionary approach to facilitating task
University of Phoenix
Master of Arts Degree
Recruiting/ Applicant Screening/Interviewing, New Hire Orientation/Benefits Administration
Knowledge of Federal and State/ EEO regulations/ HR Policies & Procedures/ HR Coursework inclusive of employment Law & Polices and Practices
Knowledge of Health & Safety OSHA polices and procedures
Employee Relations – Records Keeping, Time Sheets, Leave requests/ PTO Monitoring
Staff Supervisor of 50 + Employees/ Counseling and Performance Planning/Termination requests
Coordination of development and training programs selecting content and sourcing training vendors
Polices and procedures research and design
Understanding of People Soft 7.0, Quicken, Resume Tracking Software (ATS) and SAP/ABT tooling Suites
Basic knowledge of payroll procedures/reconciliation /Manual & Computerized
A pragmatist with strong analytical and organizational skills as well as flexibility to quickly adapt to “achieve” organizational objectives
IAP World Services /FedSource Los Angeles – August 2004 – Present
Office Administrator Supervisor
Manage and coordinate specialized projects directed by the Sr. Administrative Officer in the areas of procurement, facilities, government travel, security administration, human resources, property management as well as support government staff with ongoing administrative and travel needs. Many of these tasks include but not limited to meeting preparation, new hire set-up, design and preparation of safety manuals, on-site contact for all IT requests and point of contact for property and or facilities concerns In addition to the above outlined tasks achieved, I was a key player on the expansion team spearheaded by the Sr. Administrative Officer with three Multi-Million dollar expansions of office space covering three floors which included ordering furniture, network and telephone equipment set-up, processing of incoming billing and creating weekly minutes from construction meetings. These expansions were completed within the projected timeline and budget. Other roles of responsibility include management of contracting staff of 30, processing times sheets, leave requests, point of contact for corporate office implementing changes and policy adjustments as needed, counseling and advising contractors regarding clients concerns finding solutions and motivating employees to meet define goals and work interactively as team members.. Success factors are ongoing with the ability to achieve new goals, coordinate and manage ongoing projects enhancing my skill set and knowledge base.
Insurance and Financial Services – July 2001 – July 2004
Human Resources Supervisor
Supervised and managed a staff of 10 administrative and human resources employees with tasks assigned by the VP of Administration to include but not limited to: back-up payroll processing, applicant pre-screening and interviewing, management and monitoring of daily HR functions, including new hire and benefits orientation, annual reviews, training and development. In addition to the above outlined duties assigned, I was further responsible for processing staffing requisitions, management requested promotions, and assisting management in the development of individual position descriptions, verification of employment requests, preparing reports, and responding to questions about HR policies and procedures from employees. My success factors in this position were my ability to effectively interact with all levels of subordinates and management consistently offering my assistance in whatever needed to be done in order to meet deadlines and expectations of the Vice President of Administration/ Human Resources.
Kenda Global Systems/IBM – March 2001 – July 2001
Coordinated and managed projects assigned by the Senior General Project Manager of IBM and his subordinates in the areas of project administration, meeting preparation on/off-site, memos and correspondences, calendar management, vendor relations, management of computerized filing systems and other office management duties as directed from internal staff. Although this was not a permanent position, it provided me with the opportunity to be a part of a successful team of awesome individuals helping establish new technology concepts and foundations for the L.A. Unified School District targeted toward a more technological future.
Spencer Reed/Sun America – October 2000 – March 2001
Provided project support organizing and monitoring client requests, meeting and conference preparation to include presentations and organization of training materials on-site and off- site ventures. Additional coordinating tasks included accounting update and tracking in SAP as well as management of special projects as directed by department team managers. My varied accomplishments experienced during this assignment were my ability to interact with all levels of personnel making myself available to support, implement and advise as needed.
Central Baptist Church – June 1999 – July 2001
In this position, I provided administrative support to the Senior Pastor in the areas of document preparation, project presentation design which included brochures, personalized invitations advertisements and other duties and directed by the office staff. I also assisted in the organization of the church yearly social calendar outlining events, conferences on-site and off-site as well as banquets and celebration events. In addition to my administrative duties, I also counseled youth in areas of education, workforce preparation and community issues. Some of my success factors in this position were my interpersonal and people skills, my solid administrative background, and my ability to continuously bring new ideas and concepts in the planning process for special projects.
Dial Employment Agency/Hughes Aircraft-EDS – June 1997 – December 1998
Managed and spearheaded a major projected entailing the transferring of 9000 + old network systems to convert to a new PC network. Created and designed tracking and monitoring reports, coordinated installment appointments and process procurement orders for software and network requirements. Worked closely with
on-site technicians to insure all users’ needs were being met and network concerns were corrected within a 24 hour turn around period. My success factors achieved on this assigned project was my ability to meet deadline and assist management with achieving department goals.
Dial employment Agency/Bank of America
Provided administrative support to the Vice President of Corporate Trust and her direct reports in the areas of correspondence and memo preparation, management of appointment calendar, preparation of weekly status reports including tracking and monitoring of employee time cards including supervising of temporary staff, planning and organization of special events, coordination of travel arrangements for management staff including hotel and car rentals. My success factors accomplished during this assignment was my ability to meet the defined expectations of every outlined task, helping to create new concepts and ideas to enhance daily operation.
CDI/Honeywell – January 1997 – June 1997
Supported the Engineering Department in the areas of project administration and meeting planning to include PowerPoint presentations, event and calendar planning, and scheduling. Coordinated travel arrangements to include hotel and rental cars sometimes requiring special arrangements for after-hours pick-ups, supporting and creating presentations and projects for off-site events. My accomplishments utilized my ability to provide quick detail assistance with a variety of specialized projects and my willingness to always go the extra mile to insure a positive working environment.
Broadway / Macy’s – November 1993 – November 1996
Sales Specialist Men’s Furnishing
Provided exceptional customer service and supervisory assistance in the areas of sales and merchandising for the men furnishing department. I also supported the back office with staff supervision, shift scheduling and timecard processing. Additional responsibilities included managing inventory preparation and set-up, organization of special sales events coordination of department events and meetings. My success factors in this position were my ability to learn the department’s products and inventory while seeking ways to better service my customers and staff members and striving to create a team-oriented environment in whatever task I was given.