Clifford M. James

***** ******* *****

Canton, MI 48187-3454

734-***-**** (Home) - 734-***-**** (Cellular)

P r o f e s s i o n a l E x p e r i e n c e

ArvinMeritor February 1999 to Present

Troy, MI

IT Manager, Quote to Cash/EDI Application, Development & Support

I managed a staff of systems analysts responsible for maintaining the legacy MRP system and EDI mapping for the Commercial Vehicle Systems division. I was involved in contract negotiation for supplemental resources, employee goal setting and reviews. I served as Project Manager for several new program implementations for the Commercial Vehicle division. I managed a call support staff that provided assistance on both the legacy ERP system and the EDI mapping for the Commercial Vehicle Systems business unit. I have worked on establishing procedures that support the corporate requirements for Sarbanes-Oxley, as well as conducting internal IS audits. I have supported supplier EDI for a new site launch in Europe, and am currently the business analyst for the iSupplier Oracle portal for supplier contact.

IT Senior Business Analyst

I managed a staff of up to 14Programmer/Developers and DBAs responsible for

maintaining the legacy MRP system. This involved production problem resolution

as well as enhancements utilizing a call center system to manage workload.. Worked

closely with the manufacturing sites to understand business needs and translate those

needs to the Programmer/Developers to provide workable solutions at a reasonable

investment. Involved in developing new processes to handle current and future

business, including links to e-business solutions. Coordinated Projects related to Customer Value Centers, prioritizing tasks, working with programming staff and plant personnel. I was the IT project manager for the launch of a new facility in Queretaro, Mexico.

Ford Motor Company January 1979 to November 1998

Dearborn, MI

U.S. Customs Operations: Reconciliation Analyst

Reconciled Vendor invoices with actual Purchase Orders and payments to verify

that valuations declared to U.S. Customs are correct and complete. Worked with

Purchasing and Vendors to educate them on proper procedures and requirements

of U.S. Customs regulations.

Pre Production Control Senior Analyst

Worked with Pre Production Analysts to coordinate engineering part releases

and related issues to insure that parts were available to support program mile-

stones. Tackled and resolved major issues related to timing, part quality, part

supply, and other supply problems. This involved understanding the total process

flow, enlisting the participation of Buyers, Engineers, Suppliers, and Plant

personnel .

Systems Analyst - Training and Launch

Assisted in the design, development, training and launch of a comprehensive

material management system for Ford Powertrain Plants. This involved working

with both end-users and programmers, defining the job functionality, and reviewing

program logic. After launch, participated in resolving performance issues, training

Powertrain users in the United States, Mexico, Brazil, and Germany. Also, instituted

training for Analysts in the U.S. Customs area, Purchasing, and Engineering to help

them understand the system and how their actions impacted the operation.

Pre Production Control Analyst

Coordinated engineering part releases between Engineering, Purchasing, Suppliers

and Powertrain plants to insure that parts were available to support program

milestones. Assisted in resolution of timing issues, part quality issues, part

supply issues, and other supply problems. This required understand of the total

process flow from engineering conception through incorporation of a design on the

engine assembly line.

Homemaker Shops, Inc. February 1976 to January 1979

Southfield, MI

Store Manager

Complete responsibility for store operation, including hiring and training of

personnel. Responsible for inventory control, housekeeping and sales volumes.

Dancer’s Department Stores December 1973 to February 1976

Stockbridge, MI

Store Manager

Responsible for store operation, hiring and training of personnel, inventory

control, light building maintenance, and sales and advertising.

Burroughs’ Corporation July 1972 to December 1973

Toledo, OH

Sales/Service Representative

Sold and serviced check protection equipment in three southern Michigan counties.

L. H. Field Company June 1969 to July 1973

Jackson, MI

Department Manager/Buyer

Responsible for buying, training, advertising, and display work.

E d u c a t i o n

World Trade Institute 1998

New York, NY

Customs Law for U.S. Importers Seminar.

AIAG - Automotive Industry Action Group 1998

Southfield, MI

NAFTA and Harmonized Tariff Seminars.

Eastern Michigan University 1967 to 1969

Ypsilanti, MI

BBA/Marketing.

Jackson Community College 1965 to 1967

Jackson, MI

AA/Liberal Arts.

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