Self motivated, goal oriented, problem solver seeks a growing aggressive company to utilize my capabilities to the fullest.
Co-Owner of Collection Agency July 2003 to Present
Taylor, Austin & Associates, Inc., Arlington, TX – My job duties included; hiring, reviewing and disciplining collection managers, collection supervisors and collectors; making monthly schedules; reviewing debt bought and sold; setting monthly goals; making sure state and federal laws are followed; reviewing legal accounts and placing them out to attorneys; reviewing accounts with attorneys; monitoring phone calls; reviewing accounts with our clients. We serviced over $50 Million dollars in debt which is over 10,000 accounts. These accounts very from credit cards, personal loans, deficiency car notes and deficiency house notes.
Collection Manager May 2002 to June 2003
AutoMaxx, Fort Worth, TX -- My job duties included; making monthly schedules for all collectors, motivating the department to hit weekly and monthly goals, training new collectors, hitting monthly goals on 1+ day accounts all the way to repossession, running daily reports of our delinquency, reviewing all legal accounts which included filing of Writs of Sequestration, also included reviewing credit scores of new business coming in and making a decision on approving or denying apps. I am over four collectors and one credit annalist. Our office has 1,562 accounts which are $6,582,642 dollars in out standing car notes.
Collection Manager May 2001 to June 2002
Conseco Finance, Arlington, TX. – My job duties included; making weekly schedules for the collectors, following contracts make an hour and money collected, training new collectors, hitting monthly goals this included 30+ accounts to repossession, controlling and reviewing repossession of the homes, reviewing accounts, signing off on lot rent bills and legal bills, contacting our attorney on our legal accounts and making appearances in court when needed, keeping the moral up in the office, and giving out rewards for those collectors that went beyond there job duties. I was over a group of 24 collectors with 3 secretaries. Our region had 26,652 accounts this was well over $900 million dollars that we handled.
Remarketing Manager March 2000 to May 2001
GreenPoint Credit, Irving, Tx. - My primary objective is to control, protect and liquidate repossessed manufactured homes according to regional objectives and in compliance with federal and state regulations. I was required to meet or exceed region’s recovery rate objectives and manage inventory of 250 homes, utilizing effective means to reduce inventory age and maximize inventory turnaround. I was also responsible for maintaining a network of independent repairman, suppliers and service personnel who can quickly and competitively repair and service repossession inventory. Evaluate credit applications and make timely decisions relatives to the companies repossess finance programs.
Collector & Inventory Control Manager January 1996 to May 1998
Conseco Finance, Arlington, TX – LEAD COLLECTOR
I handled 2,200 accounts a month in which I made payment arrangements, extensions, due date changes, solved misapplied payments and person-to-person collections. I also handled my own skip trace, field chases and bankruptcy accounts.
INVENTORY CONTROL MANAGER, Tulsa, OK May 1998 to March 2000
My primary objective was to control, protect and liquidate repossessed manufactured homes according to regional objectives and in compliance with federal and state regulations. I was required to meet or exceed region’s recovery rate objectives and manage inventory of 150 homes, utilizing effective means to reduce inventory age and maximize inventory turnaround. I was also responsible for maintaining a network of independent repairman, suppliers and service personnel who can quickly and competitively repair and service repossession inventory. Evaluate credit applications and make timely decisions relative to the company’s repossess finance programs.
Commercial and Senior Lead Collector February 1994 to January 1996
Associates/Transouth, Irving, Tx. & Ft. Worth, Tx. – COMMERCIAL COLLECTIONS
I handled 1,000 accounts from 15 days to 90 days delinquent. I had contact with accounts payable on work equipment. Set up payment arrangements and account problem solving.
SENIOR LEAD COLLECTOR
Worked on a Davox Auto Dialer for 3 months where I called accounts up to 60 days delinquent. I also, went to Back-end collections were I handled account from 90 days delinquent to Repossession. I used extensive skip trace and phone skills. I also, handled loan extensions and due date changes.
HIGH SCHOOL May 1993
Mansfield High School, Mansfield, Texas, GPA: 3.15
UNT, Denton, Texas, GPA: 2.96