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Customer Service Manager

Location:
Memphis, TN
Salary:
open
Posted:
June 12, 2011

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Resume:

Tonya Y. Cannady

*** ********** ***.

Memphis, TN 28122

901-***-****/901- 590-3883

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Objective: To obtain employment as a nutritionist where I can utilize my expertise and promote great ethics within the company.

Education : South West Community College

Criminal Justice Studies

August 1991 – August 1992

August 2008 – August 2009

Youth Service

Medical Record Clerk

January 1995 – June 1995

Graduated

Northside High School

Advance Courses

May 1981 – June 1983

Graduated w/ Dimploma

Experience: July 2010- Present

Baptist Desoto Hospital – (Nutritional Service Supervisor)

Manage a staff of 28 employees

SevSafe Food Safety Certified (10/19/2010)

Oversee Catering Associates delivery of patient trays.

Visit patience on a daily basic monitoring patient care.

Make sure our patient receive the correct diet.

Monitor coolers, freezer and on-line temperature recording.

Practice good work, food safety and hygiene with my employees.

Conduct HAACP, OSHA training with employees monthly.

Conduct Sanitizing, Ecolab and Health Regulation Training with employees.

Conduct training classes on handbook regulation monthly.

Practice Service First with all employees and Patient.

662-***-****)

April 2003 – July 2010

Youth Villages – (Nutritional Service Supervisor)

Provide accurate calculation for USDA Food Service daily and monthly reports

Temporary manage staff in three locations

Assisting and controlling activity regarding food service to the employees

Work with doctors in preparation for the patient food menus

Controlled temperatures refrigerator and dish machine logs

Manage a staff of 15 employees

Make weekly work schedule

Assist manager with food cost bids

Place weekly food orders

Practice good work, food safety and hygiene with my employees

SevSafe Food Safety Manager Certified

901-***-****

2001- 2003

Grand Casino (Security Officer)

Secure casino property

Hotel patrol

Customer Service

Assisting with guest complaints

800-***-****

1999- 2004

Nationwide Bail Bonding Co.

Post bail for release of inmates

Attend court hearings

Complete documents for court records

901-***-****

1996 – 2000

T’s Grocery & Deli

Owner, Management

Payroll

1998 – 1999

Correction Corporation of America (Correction Officer)

Oversee of federal inmates

Performing pat down

Cell Search

Summit write- up

901-***-****

1983 – 1995

Peabody Hotel

Prep Salads, cheese trays, cold salads, fruit trays etc…

Cook for as many as 2- 5000 guest

Serve on cafeteria line

Line Cook

Part-time Banquet server

Breakfast cook

Catering

901-***-****



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