Aspiring Phlebotomy Technician with Patient Care Experience
Resume:
Ashley George
Shawnee, OK
***************@*****.***
Summary
Compassionate customer service specialist with experience in healthcare roles seeking expansion into providing detail-oriented phlebotomy technician services. Known for effective communication and critical thinking skills while remaining calm under pressure. Skills
• Patient care
• Medical recordkeeping
• Customer service
• Problem resolution
• Team collaboration
• Data entry
Experience
Fairfield Inn/McAlister's Deli December 2024 to July 2025 Customer Service Specialist
Shawnee, OK
• Supported inventory management by restocking supplies as needed.
• Maintained a high level of professionalism while interacting with customers.
• Investigated escalated customer complaints utilizing problem-solving skills to identify root causes of issues.
• Performed data entry of customer orders into the company's order management system. AI Treatment Center April 2023 to December 2024
Drug and Alcohol Technician
Van Nuys, California
• Recorded patients' health metrics using thermometers or blood pressure gauges.
• Issued medications from clinic dispensary and kept records using specified procedures.
• Facilitated group therapy sessions to promote peer support and engagement.
• Maintained accurate records of client interactions and progress towards recovery goals in accordance with HIPAA regulations.
The Regency Skilled Nursing August 2022 to May 2023 Personal Care Assistant
Shawnee, OK
• Provided compassionate care and support to residents with daily living activities.
• Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
• Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
• Assisted nursing staff with medication administration and health monitoring tasks. Education and Training
Gordon Cooper Technology Center July 2025
Phlebotomy Certification
Shawnee, OK
Citizen Pottawatomie Nation Workforce 2025
High School Equivalency
Shawnee, OK
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