server/Hostess with Modeling Flair
Resume:
Olivia Trimarco
Manhattan, NY *****
************@*****.***
Willing to relocate: Anywhere
Work Experience
Front Desk Receptionist
Law Firm Company-Hauppauge, NY
June 2025 to February 2026
• Greeted and welcomed guests, providing a positive first impression of the company
• Maintained cleanliness and organization of the front desk area at all times
• Handled confidential information with utmost discretion while maintaining strict confidentiality protocols
• Coordinated travel arrangements for executives including booking flights, hotels, rental cars etc
• Ordered office supplies ensuring availability while managing costs within budget constraints
• Served as a point of contact for building maintenance requests such as repairs or cleaning services
• Demonstrated strong problem-solving skills when handling difficult situations or demanding customers
• Increased efficiency by implementing an electronic filing system for documents, reducing paper waste.
• Maintained accurate records of employee attendance using timekeeping software
• Mantained positive relationships and trust with clients resulting in increase in clientele and more returing clients.
Hostess
Sugar Factory-New York, NY
July 2025 to December 2025
• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Trained new host/hostess team members on proper greeting procedures, seating protocols, and customer service standards
• Coordinated with the bar staff to manage waiting area for guests by offering beverages while they waited for their tables
• Ensured compliance with health code regulations by monitoring dining areas for cleanliness
• Collaborated with management to develop strategies for improving guest experience and optimizing table turnover rate
• Assisted in resolving guest complaints or concerns promptly and professionally
• Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service
• Managed the seating chart efficiently to ensure optimal use of available tables
• Handled high volumes of customers at once while still providing professional and friendly servance and managing seating to optimize efficiency in service.
• Helped management by stratagizing on how to handle various situations typically requiring management such as upset customers, payment issues and supply and demand problems Waitress
The Spare Rib-Smithtown, NY
January 2025 to May 2025
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
• Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations
• Contributed ideas for improving overall efficiency in the restaurant operations such as streamlining order-taking process or optimizing table turnover time
• Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Had a great report with customers and regulars that would requst me regularly
• processed cart payments and effectively managed the system used to process payments even when systematic errors occurred
Waitress
Wild Ginger-Smithtown, NY
August 2020 to December 2021
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
• Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
• Contributed ideas for improving overall efficiency in the restaurant operations such as streamlining order-taking process or optimizing table turnover time
• Trained in other roles in the resteraunt such as bartending and hostessing to cover coworkers shift and be able to help wherever I was needed
• Took online/ phone orders as well as sending orders through doordash
• Was responsible for the drawer and making sure it was not short or over at the end of every shift
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Education
High school diploma
Connetquot High School-Bohemia, NY
September 2019 to June 2023
Skills
Microsoft Outlook Appointment scheduling Multi-line phone systems Customer service Microsoft Excel Organizational skills Microsoft Word Computer operation Microsoft Office Computer literacy Filing Data entry Computer skills Bookkeeping English Office experience
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