Service Representative Customer
Resume:
C H R I S T Y V E N T U R A
CV
Bilingual:Reading,Writing &
Speaking
Enpathy & Patience
Problem-Solving
Adaptability
Attention to Detail
Tech Savviness
Teamwork
Time Management
S K I L L S
E D U C A T I O N
Wilson, NC
2023-2025
CDR SEMINARIO TEOLOGICO
Passaic County Community College
2019-Present
ASSOCIATES IN CRIMINAL
JUSTICE
E X P E R I E N C E
Atlantic Financial Services
July 2024- Present
CUSTOMER SERVICE REPRESENTATIVE
Assisted loan officers by preparing, reviewing, and organizing documentation required for loan approvals and payment processing.
Coordinated high-volume collection efforts,
completing up to 100 outbound calls daily to resolve payment issues and maintain account compliance.
Built and maintained strong customer relationships, ensuring smooth transitions for clients whose loan accounts were acquired.
Monitored and updated auto insurance records daily to keep policies accurate, current, and compliant. Managed all daily financial deposits and prepared
beginning- and end-of-month reports to support
accurate accounting and reconciliation.
Organized and streamlined documentation
processes, improving efficiency and supporting timely loan processing.
Wilson NC,27893
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A C C O M P L I S H M E N T S
Youth Leader at Casa de Refugio
2022-Present
Wilson,NC
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