Customer Service Data Entry
Resume:
Eboni Anderson
Atlanta, GA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative - Work From Home
Connexus Resource Group-Georgia
January 2021 to March 2025
• Using sales force service cloud software for generating sales
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Keep records of customer interactions, process customer accounts and file documents Disbursement Specialist
Staffing Resources-Duluth, GA
March 2021 to October 2022
• Flawlessly processes loan documentation by scanning deeds, checks, and wet signed documents to SoftPro 360 and recording
• Executes the distribution plan by separating checks from documents to be scanned with invoices, statements, and shipping labels to be mailed out to Lenders and clients in a timely manner
• Contacts employees, lenders, and brokers via email, phone, and/or in person to go over any problems for the property and closing
• Record original deeds through SimpliFile and/or GSCCCA for funding and fees Data Entry Specialist
Ciox Health-Alpharetta, GA
March 2019 to April 2020
• Submitted error free, quality audits on procedure codes, indexing, and non-billables
• Logged invoices, and submitted 200+ requested EHR's a day
• Employed a systems approach utilizing Health Source to receive and submit international EHRs.
• Focused on continuous process improvement by paying close attention to details for any errors or duplicates with minimal supervision
Education
High school diploma
Skills
• Customer service
• Data entry
Certifications and Licenses
CPR Certification
November 2024 to November 2026
American Red Cross: CPR/AED
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